High School Manager
Resume:
James R. Myers
Sterrett, AL 35147
Phone# 205-***-****
Cell# 205-***-****
*************@*****.***
February 2010 to June 2010
Company: AT&T
Position: Customer Assistant
Contact: Gregory Varner 205-***-****
Location: Birmingham AL
Description: Assisted customers with registration, email creation, DSL
physical line signal testing, modem/filter setup. Assisted customers
with computer, email, browser and modem troubleshooting. Interacted
with other departments to resolve customer issues or provide
additional services.
November 2005 to August 2008
Company: Blue Cross Blue Shield of Alabama
Position: Inquiry Analyst
Contact: HR 205-***-****
Location: Riverchase AL
Description: Utilized multiple computer programs for research on
subscriber, provider, group issues with medical insurance claims.
Researched and resolved incorrectly adjudicated claims and group
programing problems with independent decision-making and problem
solving skills. Provided efficient, timely and courteous service for
clients.
April 1997 to January 2005
Company: SouthTrust Bank/Wachovia Bank
Position: Bankruptcy Specialist
Contact: HR 1-800-***-****
Location: Homewood AL
Description: Assisted management with interpersonal mentoring &
motivation. Reviewed and utilized change analysis of policies,
procedures & compliance, employee reviews, cost analysis of hiring new
attorneys for cases. Trained new employees. Analyzed the cost
effectiveness of bankruptcy actions on particular cases. Assisted
attorneys by organizing & reviewing collateral documents for the
various levels of bankruptcy. Developed & directed bankruptcy claims
on a timely basis. Reviewed cash flow for funds received from the
bankruptcy courts. Maintained monthly charge off projections.
Assisted business analysts and regional division manager with 120+
delinquency maintenance. Monitored legal status accounts.
EDUCATION
March 1999 to May 2004
University of Alabama at Birmingham: Obtained a Bachelor of Arts
degree with a major in philosophy and a minor in communication
management.
February 1994 to May 1994
Samford University: Attended undergraduate business
school.
August 1991 to December 1992
Walker College: Attended on a scholarship given by the
Walker College Board.
Received an Advanced High School Diploma from T.W. Martin High School
in Goodsprings, AL and was recognized as Valedictorian with many
honors. Key organizational involvements: computer club (president),
beta club, editor of the yearbook, editor of the school newspaper,
office assistant.
Personal Experience: computer software (WordPerfect 5.0, 5.1, 6.0 &
6.1; Word for Windows; GroupWise; Excel; Quatra Pro; Windows 95, 98,
2000, XP; MRO's; PACER; ECP; Tracker; ALS; CheckVision; Mainframe;
WDMS; Navigator; ACT). Typing speed 45 WPM and 170 keypunch spm.
Very adaptable to new software.
Personal References:
Debra Johnson (Former co-worker & Friend) work 205-***-****
June Pridmore (VP Regions Bank & Friend) home 205-***-****
Contact this candidate