Customer Service Representative
Resume:
STACEY ANNISON
Des Plaines, Il **016
E-mail: ********@***.***
Objective
To expand knowledge and skills in all aspects of the customer service relations industry. To obtain maximum
leadership. To remain a hard-working, organized and caring individual with extensive customer service and money
handling experience. Familiar with operations of Microsoft Word, Acess, Excel and Power Point..
Experience
2009-2010 Bank (Via) Salem Group Staffing Buffalo Grove, Il
Customer Service Professional III
Customer service rep, High volume inbound call center.
Respond to Harris customer inquiries regarding products and service.
Meeting sales refferal quotas, mult-tasking, cross-selling of banking products.
Data entry.
2008-2008 Swissport USA Chicago, IL
Ramp Service Agent
• Ramp Service, move cargo & baggage on & off our aircraft.
• Read & interpret aircraft weight & balance loading instructions, hazardous material identification labels,
aircraft loading manifests, & baggage & cargo routing tags.
• Operate and fuel motorized equipment including cargo & belt loaders, lift trucks, ramp tractor & aircraft loading
systems.
• Receive & dispatch aircraft.
• Wing walker
2006-2007 United Air Line, Inc Chicago, IL
Ramp Service Agent
• Ramp Service, move cargo & baggage on & off our aircraft.
• Read & interpret aircraft weight & balance loading instructions, hazardous material identification labels,
aircraft loading manifests, & baggage & cargo routing tags.
• Operate and fuel motorized equipment including cargo & belt loaders, lift trucks, ramp tractor & aircraft loading
systems.
• Receive & dispatch aircraft.
• Wing walker
2005- 2006 Steve & Barry’s University Sports Wear Chicago Ridge, IL
Customer Service Representative
• Cashier.
• Sales Associate
• Answering customer calls.
• Stocking Items.
• Opening & closing the cash register.
• Training new employees for their cashier positions.
2005-2005 The Home Depot Chicago, IL
Customer Service Representative
• Dept. Sales Associate.
Cashier.
• Inventory control and display.
• Maintain all departments isles
• Answering customer calls.
2001-2003 Research International Chicago, IL
Telephone Interviewer
• Initiate out bound calls in the call center.
Obtain information on purchasing habits for various clients.
• Worked closely with each respondent to answer questions.
• Project a good impression of each client and products.
• Data entry.
2000-2001 United Parcel Service Chicago, IL
Package Handler
νϕµ τ
1997-1999 Stimsonite Corp. Niles, IL
Assembler
• Working under quotas.
Responsible for productions of units.
• Worked closely with management.
• Ensured each unit met all standards for quality.
• Resolved problems as necessary.
EDUCATIONAL
2002-2003 The College of Office Technology Chicago, IL
• Successfully completed some comprehensive work in Diploma in Microcomputer Business Systems.
• Course work includes training in Microsoft Word, Access, Excel and Power Point, accounting, typing and
operation of current office equipment.
1996-2000 Near North Career Metro High School Chicago, IL
• Completed all requirements for, and received, High School Diploma.
Contact this candidate