Customer Service Assistant

Computer Skills:

. Software: MS Word, MS Excel, MS PowerPoint, MS Windows, QuickBooks

POS, Platinum, 4.0, Real World, File Maker Pro, ACT Database

. Operating Systems: DOS, Windows 95, 97, 00, XP

Work Experience:

Ultimate Gear /Store Manager/Personal Assistant

8/06 - 1/09

Contact: Suzanne Alvarez 760-***-****, 951-***-****

. Managed 3-5 employees

. Vendor relations

. Inventory Control: Purchasing/Receiving

. Visual merchandising

. Customer service

. Cash receipts/bank deposits

Needle Necessities, Inc. / Office Manager

3/02 - 1/03

Contact: Elaine Warner 714-***-****

. Office Manager

. Accounts Payable/Receivable

. Clerical duties: order entry, filing, phones

. Shipping (UPS online).

Applied Scholastics International / Admin. Assistant/Public Relations

9/01 - 3/02

Contact: Human Resources 714-***-****

. Receptionist

. Public relations

. Customer service

. Clerical duties: data entry, filing

Money Mailer / National Sales Coordinator Assistant

7/01 - 9/01

Contact: Pete Downs 714-***-****

. Assistant to national sales representative

. Customer service

. Maintained clientele database

. Marketing

SpinTek Systems / Executive Assistant 2/98 -

6/01

Contact: William Greene/Patricia Kirk 714-***-****

. Executive Assistant

. Accounts Payable/Receivable

. Maintained company calendar/travel arrangements

. Marketing

Discount Mobile Photocopy / Administrative Assistant

4/94 - 2/97

Contact: Bonnie Whitmer/Matt Pokorski (no longer in business)

. Scheduled appointments

. Clerical duties: data entry (10-key), filing, phones,

. Co-wrote company procedures

.

Sierra Photocopy Service / Data Entry Clerk/Office Assistant

6/89 - 4/94

Contact: David Byman 562-***-**** / Marlyn Portner 714-***-****

. Customer service

. Data entry (10 key)

. Production of daily and weekly reports

. Order Entry

Contact this candidate