Customer Service Data Entry

Location:

Posted:

October 17, 2010

Frank R. Tafolla

Colton CA. **324

Objective

My objective is to join a company where I can utilize my skills, be

part of a team, where I can grow along with the company and be a positive

influence on my team members. I am a hard worker, dedicated employee, self-

starter, quick learner, and I can adapt to any position.

Employment History

Wilden Pump August 1992- August 2007

12700 Van Buren

Grand Terrace, Ca 92323

I started as a part time student worker in the Shipping Pumps

department. For four years my duties included boxing pumps, labeling,

scanning and stocking.

Once I became a full time employee I moved over to the Shipping Parts

department. I stayed in this department for seven years. In 1998 I was

promoted to a Shipping Assistant Lead. My responsibilities included pulling

and packing parts, processing daily paperwork, data entry, and working

directly with the vendors, such as Fed Ex and UPS. I also worked closely

with the customers and made sure all shipments were safely and properly

sent. I also attended daily meetings that focused on daily, weekly, and

monthly company numbers and productivity. I orientated new employees and

through this responsibility I was able to train deaf employees. I learned

American Sign Language as a result and was able to interpret for them.

I was then promoted to a Receiving/Material Handler and the

responsibilities included loading and unloading product, staging freight,

and stocking incoming products for all departments. I also had a hand in

loading and recycling old scrap metal as well as doing inventory for all in-

house products for all departments.

I also worked in the machine shop for a year. This position entailed

cleaning rough parts, sanding, and prepared these parts for pump line.

Skills

Customer Service Fork Lift Certified

Hand Pallet Jack Data Entry

Good Phone Etiquette Time Management

American Sign Language

Reference available upon request