Customer Service Administrative Assistant

Mia Kagaya

Los Angeles, CA ***** (***) ***–**** *********@*****.***

Responsible, courteous, and flexible customer service professional bringing strong interpersonal skills

and diverse multicultural understandings.

EDUCATION UNIVERSITY OF CALIFORNIA AT LOS ANGELES 2010

Bachelor of Arts in Ethnomusicology – World Music Emphasis

• President, Ethnomusicology Undergraduate Student Organization

• Undergraduate Student Representative, Herb Alpert School of Music

• Recipient, Dean’s Scholarship Award

SANTA MONICA COLLEGE 2008

Associate of Arts in Liberal Studies

• Recipient, Associated Students Leadership Scholarship

• Recipient, Esther Landon Music Scholarship

• Elected officer of Student Board of Directors

EXPERIENCE Museum Store Associate July 2010 – November 2010

J. Paul Getty Museum, Los Angeles

• Provided highest level of customer service at all times

• Demonstrated knowledge of store policies, merchandise, and current exhibitions

• Kept store clean, organized, and well stocked

Administrative Assistant October 2008 – June 2010

American Indian Studies Center at UCLA

• Managed office, kept organized records, and corresponded regularly with affiliate businesses

• Responsible for maintaining budget and calendar and attending meetings when necessary

• Arranged travel and accommodation for staff and visiting professors

Lifeguard/ Swimming Instructor October 2005 – June 2008

City of Santa Monica, California

• Certified Red-Cross Lifeguard and Swimming Instructor

• Taught private and group swimming lessons to all levels and age groups

• Maintained safety and order, and was emergency-ready at all times

Intern Summer 2008

World Festival of Sacred Music

• Organized galas, fundraisers, and meetings

• Aided in donor relations and publicity campaigns

• Coordinated between artists, venues, media, and associates

LANGUAGES Complete fluency in Japanese

HOBBIES Swimming, Baking, Photography, Hiking, Traveling, Meeting new people

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