Customer Service Security Officer
Resume:
Jamie Lowrance
Centreville, VA 20120
Contact Number 336-***-**** cell
E-mail: *************@*****.***
Objective: To find a meaningful career using my skills and talent
SECRET CLEARANCE- ISA GRANTED: COMPLETED ON 06/08
Experience:
01/10- present Allied Barton Security Services
Greensboro, North Carolina Transferred to Centreville, VA
Unarmed Security Officer
. Performed interior building rounds at a secured site
. Implemented Customer Service skills when dealing with employees and
visitors.
. Addressed employee's complaints.
Access Control: Monitoring activities in the lobby, checking credentials,
signing visitors in and contacting employees for access to the facility.
Managed functions in the control center including monitoring the building
security system. (alarm system, CCTV monitors, communication equipment).
Screened employees and visitors with the magnetometer at security check
points.
Scanned bags and packages utilizing the x-ray machine.
11/08 - 12/09 NEW HORIZON COMMUNITY SUPPORT TEAM
OPERATIONS MANGER
Perform billing to Medicaid for hours of services.
Work with clients that have mental health and substance abuse issue
That has Medicaid to stay stable in the community.
Provide job assistance and provide transportation to and from appoints.
08/07 to 11/08 Omniplex World Services Corporation
National Geospatial-Intelligence Agency/Bethesda, Maryland
Armed Security Officer
. Enforce the exterior access control surrounding a top secret facility.
. Working in conjunction with the Department of Defense police officers.
. Conduct vehicle inspections.
. Operating the Ballard system that controls access throughout the
facility.
. Armed with a 9mm Beretta semi-automatic weapon and .25 gauge shotgun.
. Maintain post log books current.
. Issue parking passes to employees.
. Maintain high visibility to deter any possible intrusions and or
threats.
. Prepare incident reports and medical illness reports.
. Perform training for the new officers.
. Respond to emergency situations which occur on the property such as
bomb threats, suspicious packages, demonstrations (riot control) and
medical emergencies.
. Enforce security regulations and procedures and laws of arrest as a
Maryland Armed security officer.
03/06 to 07/07 Thomas Built Buses
High Point, North Carolina
Assembler
. Assembled windows for buses.
. Performed spot welding on numerous buses.
. Organized efforts for extra curricular activities for personnel.
. Improved conditions of the surrounding work environment.
08/06 to 04/07 Budd Group Security, Inc.
Greensboro, North Carolina
Unarmed Security Officer
. Performed interior building rounds using the Deggy system.
. Implemented Customer Service skills when dealing with employees and
visitors.
. Addressed employee's complaints.
Access Control: Monitoring activities in the lobby, checking credentials,
signing visitors in and
contacting employees for access to the facility.
Managed functions in the control center including monitoring the
building security system. (Alarm system, CCTV monitors communication
equipment).
Screened employees, and visitors with the magnetometer, at security check
points.
Scanned bags, and packages utilizing x-ray machines.
11/04 to 03/06 Westaff
Greensboro, North Carolina
Assembler
. Assembler
. Assembled windows for buses.
. Performed spot welding on numerous buses.
. Organized efforts for extra curricular activities for personnel.
. Improved conditions of the surrounding work environment.
10/04 to 11/04 Unemployed
07/04 to 09/04 CCCI
Chantilly, Virginia
Cable Installer
. Terminated amp, Panduit and lucent outlets.
. Installed category 3, 6e, 5 UL listed cable.
. Installed 25 and 12 pair cables.
. Ran fiber optic cable.
. Labeled cables and outlets.
. Interacting with clients regarding existing contracts.
05/04 to 06/04 Unemployed
07/03 to 04/04 Network Integrators
Greensboro, North Carolina
Cable Installer
. Terminated amp, Panduit and lucent outlets.
. Installed category 3, 5e, 5 UL listed cables.
. Installed 25 and 12 pair cables.
. Ran fiber optic cables.
. Labeled cables and outlets.
EDUCATION
2007 OMNIPLEX WORLD SERVICES TRAINING FACILITY
Chantilly, Virginia
DCJS Security Officer Training, Firearms, First Aide/CPR,
Monandock Expandable Baton Course
Aerosol Weapons OC Training Basic Course Certification
2002 to 2003 CARL D. PERKINS JOB CORPS CENTER
Prestonsburg, Kentucky
High School Diploma
Electricity /Telecommunications Certificate
LICENSES: DCJS VA Security Officer Permit,
COMPUTER SKILLS: Microsoft Word and Excel
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