Front Desk Accounts Payable
Resume:
Rachel Kowalik
Portland, ME 04101
********@****.***
Education
Maine College of Art- Portland, ME (graduated May 2010) B.F.A. in Painting,
with supplemental classes in Art History, Design, Drawing, Photography,
Woodworking, and Ornamental Metalworking
Job Experience
Inn by the Sea- Cape Elizabeth, ME (July 2006- February 2007)
Front Desk Associate- made reservations, registered guests, concierge
duties, guaranteed guest satisfaction by providing courteous, professional,
and attentive service
Hilton Denver Tech Center- Greenwood Village, CO (March 2004- January 2005)
Night Auditor-exercised managerial role as sole hotel employee on property,
registered guests, made training manual for night audit, trained front desk
on new operating system, insured proper posting of and computed daily
revenue for rooms, restaurant, and banquets
Marriott World Trade Center- New York, NY (November 2000- September 2001)
Night Audit Associate- facilitated guest registration, provided
transportation options, dining and nightlife recommendations, fielded guest
issues, updated search field for daily report of rooms with complimentary
breakfast for room service and restaurant, maintaining $1,000 bank
Marriott Denver City Center- Denver, CO (January 2000- November 2000)
Night Audit Associate- cross referenced room rates with room rate codes,
resolved guest complaints, delivered sundries and amenities to rooms, noted
and applied individual guest preferences, provided telephone operator
relief, created and sent credit card batches, configured daily revenue
report
Courtyard Marriott Tech Center- Englewood, CO (December 1998- December
1999)
Front Desk Associate- registered guests, provided appetizers and
refreshments, logged faxes, maintained $500 cash drawer, checked discrepant
rooms, facilitated reservation process, accounts payable, trained new
associates, arranged company gatherings to boost morale and teamwork,
telephone operator for hotel
Contact this candidate