Rae Lynn Yanker

**** ******* **.

Arvada, CO ****5

239-***-****

abi8lk@r.postjobfree.com

EDUCATION

University of Nebraska at Omaha

Graduated with a Bachelor Degree Summa Cum Laude in Aviation

Administration. August 1995. Minored in Spanish. (BILINGUAL)

University of Colorado, Boulder

Majored in foreign languages, 1978-1979.

EXPERIENCE

General Transport & Consultants, Inc., Akron, Ohio, 5/07 - 1/09

Customer Service Supervisor

Supervised the Customer Service Department for this 18 million dollar a

year trucking company consisting of 80 owner operators. Handled all

customer issues to ensure the highest satisfaction. Entered and tracked

orders in TMW software. Updated status on customer websites including

Manugistics, One Network, Odyssey Logistics, Ryder, Jo-Ann Fabrics,

Cargill, Johns Manville, Owen's Corning, and many others.

Greater Fort Myers Chamber of Commerce, Ft. Myers, Florida, 6/06 - 2/07

Membership Sales / Member Relations

Increased the general membership of this non-profit business from 1100

members to nearly 1500, and helped current members increase their business

through business to business exposure. Instituted new marketing ideas

including a tri-fold brochure and free event cards. Built a cooperative

relationship between the local Business Networking International (BNI)

groups and the Chamber of Commerce leading to several joint educational

seminars. Helped organize and attended multiple networking events, and

served as an ambassador for our chamber at the Hispanic Chamber of Commerce

and International Chamber of Commerce events.

DeSanctis Marble & Granite, Ft. Myers, Florida, 10/05 - 6/06

Office Manager

Re-engineered and organized the office and procedures for this two-year old

marble and granite manufacturing company. Consolidated two bookkeeping

systems, instituted in-house payroll, created a safety program and wrote

their safety manual. Organized production flow procedures and scheduling

of jobs. Created efficient job information communication procedures

between the office and the production shop. As the manager of Human

Resources, handled all employee issues and updated all insurance policies.

Created paperwork flow procedures and a system for tracking job material

location. Responsible for all bookkeeping functions including accounts

receivable, accounts payable, daily cash account reconciliation, and job

costing. Completed monthly and quarterly tax reports and deposits.

Provided daily cash flow reports and financial reports to the owner.

Collaborated on marketing brochure and web-site design. Attended

networking events as a sales agent. Used Peachtree Accounting for

Contractors, Quickbooks Pro, and Microsoft Office.

Coastal Plumbing and Mechanical, Ft. Myers, Florida, 8/04-6/05

Accounting Team Leader

Full-charge bookkeeper for this ten million dollar a year company.

Scheduled and monitored three person accounting team duties including

accounts payable, accounts receivable, payroll, job costing, and all human

resource activities. Compiled monthly operational analysis reports / job

cost reports. Coordinated transition of office to a paperless office to

accommodate a two office location. Reconciled bank and procurement card

accounts. Created systems for monitoring fuel usage and individual plumber

performance. Collected past due accounts and monitored service department

activity. Filed liens. Served as a translator for Spanish speaking

employees. Used Computer Ease Construction Accounting software and

Microsoft Office.

Wonder Plumbing, Omaha, Nebraska, 03/03 - 06/04

Full-charge Bookkeeper, Office Manager

Responsible for all office and accounting functions for this five million

dollar a year company, including accounts payable, accounts receivable,

payroll, invoicing and job costing. Issued purchase orders and ordered job

materials. Responsible for all human resource activities. Maintained job

cost and production records and apprentice time records. Maintained the

general ledger and compiled financial statements. Completed monthly and

quarterly tax forms. Settled issues with suppliers and customers. Served

as the company Safety Coordinator. Used Peachtree Accounting and Microsoft

Office.

Delta Air Lines, Omaha, Nebraska, 12/98 - 3/03

Customer Service Supervisor / Administrative Assistant

Supervised ticket counter and gate operations for Delta, Comair, Skywest

and Atlantic Southeast Airlines. Completed daily ticket reports, managed

accounts payable, reconciled procurement card and fuel statements. Issued

purchase orders for ground support department. Created spreadsheets and

tracked performance of ramp subcontractor. Ensured proper crediting of

accommodation vouchers. Prepared reports for management. Audited

paperwork for Federal Aviation Administration compliance. Performed Safety

Coordinator duties. Settled issues with irate passengers and answered

complaint letters. Used Deltamatic, Microsoft Office, and Quicken software.

Executive Plumbing, Inc., Omaha, Nebraska, 1/91 - 8/01

Co-Owner / Office Manager / Bookkeeper

Managed the business side of this plumbing corporation and a spin-off pool

and spa company. Responsible for setting up and organizing all office

functions for this new company, including invoicing, accounts receivable,

accounts payable, job cost analysis, budgeting, payroll, human resources,

monthly and quarterly taxes. Provided statistical reports for business

decisions. Used QuickBooks Pro, QuickBooks, Quicken, Microsoft Office,

Word Perfect, Lotus 123 and Nebs Form Magic software.

LEADERSHIP POSITIONS HELD

President & V. President of the American Business Women's Association, Ft.

Myers Beach

Advisory Board Member for the University of Nebraska's Aviation Institute

Vice President of the American Business Women's Association, Downtown Omaha

Chapter

Vice Chairperson for the Omaha Area 99's / International Women Pilot

Association

Director of Religious Education & Girl Scout Neighborhood Organizer

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