Customer Service Supervisor
Resume:
Dametria Michelle Cobb
North Charleston, SC 29420
Mobile: 843-***-****
Email: *********@*****.***
Country of citizenship: United States of America
Veterans' Preference: No
Contact Current Employer: Yes
AVAILABILITY Job Type: Permanent
Seasonal
Federal Career Intern
Student Career Experience
Work Schedule: Full Time
Part Time
Desired Work Undergraduate
Environment
Part Time
New Professional
Mid Career Professional
Experienced Professionals
Telework
DESIRED LOCATIONS US SC South/Charleston
WORK EXPERIENCE T Mobile 10/2008 Present
Daniel Island, South Carolina US
Salary: 13.14 USD Per Hour
Hours per week: 40
Customer Service Rep
Answer questions pertaining to phone account. Change rate plans, do upgrades, answer billing
questions, resolve technical issues, and provide world class customer service. (Contact Supervisor:
Yes, Supervisor's Name: Priscilla Magwood, Supervisor's Phone: 843-***-****)
City of Charleston Police Department 5/2007 10/2008
Charleston, SC US
Salary: 14.58 USD Per Hour
Hours per week: 37.5
Code Enforcement Officer
Writing citations for abandoned vehicles, public nuisance violations, noise violations and graffiti
remover (Contact Supervisor: Yes, Supervisor's Name: Edward Williams, Supervisor's Phone: 843
834 8012)
First Contact DirecTV 6/2006 4/2007
US
Salary: 10.00 USD Per Hour
Hours per week: 30
Customer Service Representative
Answering questions about services, billing, and satellite issues. Collecting payments, making
payment arrangements and making sure that the customers are enjoying their services (Contact
Supervisor: Yes, Supervisor's Name: Christina Leeper, Supervisor's Phone: 843-***-****)
MAU/Bosch 9/2005 6/2006
US
Salary: 9.00 USD Per Hour
Hours per week: 40
Manufacturing Associate
building engine parts for cars and running the assembly line (Contact Supervisor: Yes, Supervisor's
Name: Corey Smith, Supervisor's Phone: 843-***-****)
Dial America Marketing 8/2005 1/2006
US
Salary: 8.25 USD Per Hour
Hours per week: 25
Telecommunications Sales Representative
To try and set customers for services that they are eligible for after they have made their car or truck
reservations (Contact Supervisor: Yes, Supervisor's Name: Lance Grey, Supervisor's Phone: 843
820 5460)
EDUCATION Career Development Training Online
Charleston, South Carolina US
Certification 12/2009
Major: Job related skills
Relevant Coursework, Licensures and Certifications:
Jobprogress.org
Trident Technical College
Charleston, S.C. US
Some College Coursework Completed 12/2008
Major: Criminal Justice
Minor: Forensic Science certificate
GPA: 3.0 out of 4.0
Limestone College
Charleston/Gaffney, SC US
Some College Coursework Completed
Major: Criminal Justice
GPA: 3.3
REFERENCES Shawn Livingston Trident Technical College Professor of Criminal Justice
Phone Number: 843-***-****
Email Address: *****.**********@***********.***
Reference Type: Professional
Norman Allen Trident Technical College Professor of Criminal Justice
Phone Number: 843-***-****
Email Address: ******.*****@***********.***
Reference Type: Professional
Joy Stanfield T Mobile Supervisor
Phone Number: 423-***-****
Reference Type: Professional
DeVonne Rosemond Family First Mortgage Loan Processor
Phone Number: 843-***-****
Reference Type: Professional
ADDITIONAL 40 wpm, Microsoft word, excel, intern. I have also received a Manufacturing Associate certificate from
Cummins manufacturing in June of 2005
INFORMATION
Contact this candidate