Training Manager

PATRICIA MILLER, M.S. Ed.

**** ****** ****, **** ***

Jacksonville, Florida 32257

904-***-****/904-***-**** cell

email: ********@*********.***

SUMMARY OF QUALIFICATIONS

. Masters Degree awarded in Workforce Education and Development

(Training & Development) with a major in Management and more than

20 years of diverse and highly successful corporate experience.

. Skilled platform instructor, professionally competent in the

original design of training and instructional program including the

creation of classroom materials and the delivery of formal

classroom instruction, as well as online classes.

. Selected as one of the first 20 facilitators in Jacksonville to

become a FranklinCovey facilitator for "The 7 Habits of Successful

Families of Jacksonville".

EXPERIENCE

2/08- Jacksonville Children's Commission/City of Jacksonville

Present Contract Manager II/Workforce Development Trainer/Mentor

Coordinator

. Facilitate mentoring training for Jacksonville community

partner agencies.

. Design classroom materials for trainings offered.

. Design and maintain quarterly training catalogs to include

recruitment of instructors and trainings offered. Host semi-

annual faculty meetings for all faculty.

. Deliver trainings for community partners in all aspects of

needed training.

. Develop quarterly calendar of training offerings for 1000+

community agencies.

Notable Achievements:

. Establish and maintain criteria for issuing Continuing

Education Units for early childhood professionals, to include

recruiting instructors and develop trainings.

. Facilitated training for 800 summer camp counselors at annual

Camp Summit.

. Handled logistics for Summer Camp Summit (i.e., solicitation

of door prizes and facilitators, design and creation of

manuals and trainings, etc.).

. Train participants of Mayor's Summer Job Program participants

for past three years.

1/07 - 2/08 Independent Consultant/Contractor

. Assess individuals on education/professional development

needs.

. Develop training plans, teach and assist employees on

certification programs.

. Assess early learning facilities for accreditation.

2/06 - IronMen Enterprises (Tutor Time), Jacksonville, FL

1/07 Administrative Manager

. Assist four (4) Managing Directors with accounting,

marketing, operations functions for all corporate companies.

. Work with all staff members in acquiring their required

training for employment.

. Coordinate efforts for all office procedures i.e., purchasing

liaison, research and development of training procedures,

QuickBooks, etc.

. Coordinate and represent company at all career fairs.

Notable Achievements:

. Increased office product discount by an additional 18%.

. Prepare documents for accreditation process.

. Create marketing materials for location distribution.

Resume of Patricia Miller

Page 2 of 2 Pages

8/05 - Tutor Time (IronMen Enterprises), Jacksonville, FL

2/06 Education/Training Consultant

. Work with staff on training/education credentials as well as

Child Development Associate certification.

. Develop and maintain reports for Center Directors of progress

on staff education.

5/02- Florida Community College, Jacksonville, FL (currently FL State

College)

5/07 Adjunct Instructor

. Developed and facilitated the Portfolio Development class for

on-line use.

. Teach a leadership/management course in a non-credit format for

the Education Department

. Teach soft-skills class for Florida Community College University

(FCCU).

. Facilitated accredited class for students seeking to develop

a portfolio for experiential learning.

. Developed curriculum to present to students for their

successful completion in lecture format.

Notable Achievements:

. Developed and facilitated the Portfolio Development class for

on-line use.

. Attend trainings: 32 hr. Cooperative Learning, College Class

Management, Online Multimedia, CREOLE, Teaching & Learning,

Blackboard.

04/00- Jacksonville Urban League Head Start, Jacksonville, Florida

1/05 Staff & Career Development Specialist

. Planned, developed, and administered programs to provide

educational opportunities for staff.

. Conducted needs assessment for employees to establish

personal development programs, and establish guidelines for

associated training.

. Implemented coordination and development of all agency

training.

. Assisted employees with educational/training needs and career

planning.

. Assisted staff (and parents) in obtaining grants/scholarships

for means in attaining educational financial support.

Notable Achievements:

. Developed and maintained all management reporting tools for

recording of mandated training.

. Organized annual staff retreat for 48 employees with 2.5 days

of training.

. Coordinated all pre-service/in-service/post-service training

for staff personnel (345).

. Designed all Staff Development Policies and related forms.

PROFESSIONAL AFFILIATION & TRAINING

State of Florida, Notary Public

Florida Community College at Jacksonville, Certified Counselor

FranklinCovey, 7 Habits of Successful Families, Certified

Facilitator

Network for Strengthening Families, Member, Board of Directors

EDUCATION

City of Jacksonville

Leadership Development Academy - 64 hours of

leadership/management classes

Florida Community College at Jacksonville, Jacksonville, FL

Adjunct Faculty Development Program

SOUTHERN ILLINOIS UNIVERSITY, Carbondale, Illinois

College of Education (minor in Human Resources; majors in

management & training)

Master of Science Degree, Workforce Education & Development

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