Manager Software

Sanjeev Chhabria Tel: 408-***-****

***** ******** *****, *****: *********@*****.***

Castro Valley, CA 94552 http://www.linkedin.com/in/schh

abria

Senior Technical Manager with 15 years of software product/solutions

development and delivery expertise. Experienced in all different stages of

product life cycle. Visionary leader - successful in identifying

opportunities, creating strategies and building goal oriented organizations

for successful product delivery and deployment. Strong leadership skills -

persuasive influence, forward/strategic thinking, and superior

communication skills. Areas of expertise:

Strategic Planning and Organizational Project Mgmt & Leadership

Leadership

Engineering execution and operations Managing organization budget

Building and managing high performance Process and productivity

global teams improvements

Software development methodologies and Change management

Lifecycle

High Availability systems Customer and Vendor management

Technology strategy, direction, and Offshore product development

leadership

PROFESSIONAL EXPERIENCE

Sr. Engineering Mgr, Cisco Systems, Inc.

Nov '05 - Present

Managing a large global team (managers and engineers), responsible for

developing Real Time Embedded System Software for high end routing systems,

with very stringent High Availability requirements. Responsible for budget,

strategic planning, setting the direction for the SW group, program

executions, product delivery, and the deployments at the key franchise

customers.

> Led and delivered large and complex engineering programs. Designed and

developed software & hardware solutions for multiple routing and

switching products.

> Improved the quality of software infrastructure software by 75% - this

led to improved customer satisfaction and decreased headcount (by more

than 50%) for sustaining. Virtually eliminated production issues in the

infrastructure software.

> Led and delivered multiple major engineering releases over the past 4

years, with very stringent TTM requirements. Put best practices and

processes in place to turn the software release process into a smooth

and predictable process.

> Led router deployments for multiple Tier 1 global service providers.

Set strategy for the product certification, support and deployment.

Oversaw the execution of operation, which led to deployment of hardware

and software on 1000+ routers in the customer networks throughout the

world.

> Strategized and led smooth transition of the software development and

sustaining for c12000 routers to India offshore team.

Mgr, SW Development - c12000 Platform SW, Cisco Systems, Inc.

Jul '03 - Oct '05

Managed a group engineers responsible for the design and development of

system infrastructure software for the Cisco 12000 series routers. Carried

out first line manager responsibilities - project management, hiring,

training, and people management.

> Led design and delivery of infrastructure software (for card bring-up,

fabric connectivity, inter-card communication) with stringent High-

Availability requirements, for the very first release of the IOS-XR on

the c12000 routers.

> Managed a key Tier 1 service Provider account. Turned-around the

customer perception of software quality by working closely with the

customer executives, and providing fast turnaround for the issues -

leading to fast software deployment.

> Led a key initiative to build a broad system software talent in the

Business Unit. The program was very successful in broadening the talent

in the Business Unit.

Manager, Product Engineering - WAN switches, Cisco Systems, Inc.

Jan '01 - Jul '03

Managed a group of senior engineers responsible for software sustaining of

the ATM and Multi-service WAN switches. Carried out first line manager

duties - project management, hiring, training, and people management.

> Managed 50+ critical customer accounts for product lines. Led

coordinated effort by software, hardware and test teams to troubleshoot

issues and restore service in the production networks of the customers.

Worked with the software, and hardware teams to deliver fixes and

solutions to customer issues in an expedited manner.

> Initiated, managed, and delivered a Product hardening program for

software and hardware of Multi-Service switch:

o Improved the quality of the SW by 70%. Co-invented a patented

(patent pending with USPTO) for "Detection and Recovery from

Control Plane Congestion and Faults".

o Led a team of SW and HW engineers to identify and fix single points

of failure in the system. Won the "Reliability-Availability-

Serviceability" award for the Business Unit for the year for this

effort.

> Drove deployment of MGX-8850 (Multiservice WAN switch) in a major

International Telecom Carrier's global network. Managed issues from the

customer certification, and ensured quick turnaround.

> Established and managed a offshore development team. Evaluated various

vendors for partner engineering and selected one to work with Cisco.

Negotiated contract with the vendor, and successfully transferred

product engineering to the offshore engineering team within 6 months.

Various Software Engineering Positions, StrataCom and Cisco Systems

Sept '95 - Dec '00

> Designed and developed data plane and control plane software for

multiple L2 switches.

> Led multiple EFT trials, which led to successful deployment of the

products in customer networks.

> Developed and executed test plans to test the software/hardware

features for WAN products.

> Started a test automation program and set the guidelines/direction for

the test automation process for the company.

PATENTS/AWARDS

> Detection and Recovery from Control Plane Congestion and Faults

> RAS (Reliability, Availability, and Serviceability) award for Service

Provider Business Unit at Cisco, 2002.

EDUCATION

> M.B.A., Haas School of Business, University of California, Berkeley, CA.

Expected 2012.

> M.S., Computer Science, University of Missouri, Kansas City, MO.

> B.E., Electrical Engineering, University of Poona, India.

Contact this candidate