Customer Service Quality Control

Michelle Lemke

**** *. **. *****

Chicago, Illinois 60647

p. 773-***-****

OBJECTIVE: To utilize my skills to obtain a position with an

organization to experience more growth in my professional

future.

EXPERIENCE: 6/2006- 8/2009 Metro Premium Wines, Inc Elk Grove

Village, IL.

Accounts Receivable Assistant

. Manage phones to service incoming calls for

customers' orders.

. Enter and process all customer invoices and credits.

. Processed cash receipts, entered deposits in Data Pro

Accounting Software.

. Inter-act with sales force and provide documentation

for collections and follow-up.

. Organize and file all paperwork.

1998-2005 Stoller Wholesale Franklin

Park, IL.

Customer Service Representative

. Responsible for receiving all phone orders.

. Issued all Invoices and Credit Memo to Customers.

. Managed Accounts Receivable, responsible for data

entry,

. delivery invoicing, and chain pricing

. Organize and file all paperwork.

1986-1993 Fel-Pro Skokie,

IL.

Quality Control Inspector

. Responsible for inspection of all gaskets.

SKILLS: I am a team player, who can multi task and problem solve.

I am familiar with AS400 and Data Pro Accounting Software

EDUCATION: Amundsen High School - 1976 - 1980 Chicago, IL.

.

Contact this candidate