Project Manager Software

**** ********* *** ***** 614-***-****

Columbus, Ohio 43228 Cell 614-***-****

E-mail ******@***.***

Christopher Boysel

Information Technology

Objective

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Summary of

• Extensive IT knowledge with 11 years of experience in the testing,

qualifications configuration, troubleshooting and deployment of desktop and laptop

systems

• Experienced with troubleshooting all types of hardware ranging from

computers, printers, video equipment, PDA’s and other devices

• Ensures software compliance at all regional locations

• Responsible for asset management and verifying the integrity which

insures correct budget numbers when purchasing new equipment

along with knowing vendor performance

• In charge of establishing and maintaining all hardware, software and

network usage policies and procedures in the region

• Outstanding management, organizational and communication skills

including those needed during the life cycle of project deployments

• Skilled network administrator and project manager

• Strong interpersonal skills illustrated by superb customer and

organizational relationships developed through consistent

communication out in the field and in house with other staff and

vendors

• Frequently work with vendors for technical support on hardware

and software needs as well as having meetings to be introduced

to new technology opportunities for the organization to review

• Performs the testing, support and scheduling for all video

conferences within the region ranging from using our Polycomm

video units to Office Communicator and Live Meeting

• Experienced training and leading users with different levels of IT

knowledge

• Operations Systems- Windows NT/2000/2003/2008 Server;

Windows 95/98/NT/2000/XP/Windows 7

• Software-Microsoft Office 2000, 2003, 2007; MS Project 2003,

2007, Visio 2007, Norton Anti-Virus, Norton Ghost, McAfee Virus

Scan, Trend Micro, Symantec Backup Exec 11d, NetOp, VNC,

InfraEnterprise

• Hardware-Cisco switches, routers, Dell switches, Aruba wireless

routers, HP and Dell servers, desktops and laptops, PDA’s,

Blackberry 8830,9530,9630, Treo 600,650 700W, HP IPaq, Dell

Axims, Polycom video/teleconference equipment

• Network Tools- Compaq/HP Insight Manager, Orion Solar Winds

Network Performance Monitor

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2006 - Present Gilbane Building Company Westerville, Ohio

Work experience

Regional IT Manager, Gilbane Technology Group

• LAN/WAN Administration for regional and district offices plus 20

jobsites covering three states

• Plan and perform site preparation, installation and maintenance of

jobsite and office networks.

• Create and Manage IT budget for region.

• Project Management-Office relocations, jobsite setup/relocation,

software/hardware rollouts, plan user training

• Maintain, analyze, troubleshoot and repair computer systems /

peripherals, plus network and software issues

• Support and maintain user account information, inventory and

problem ticket database

• Developed and Implemented new IT policies and procedures,

including developing new software and hardware standards

• Design and Manage Disaster Recovery Plan for region-system

backups, audits and log monitoring

• Responsible for configuring, installing, and managing wired and

wireless WAN/LAN networks and equipment; to include switches,

routers

• Created budget plan to save region over $50,000 in expenses for the

upcoming year

• Attend monthly regional management meeting to keep staff apprised

on project status, new projects planned, and any ongoing issues

1999 - 2005 United Parcel Service Springfield, Ohio

Senior Technician, Technology Support Group

• LAN/WAN Administration; Run network diagnostics, create and

maintain user connectivity.

• Troubleshoots and resolves network problems for internal and

external customers using multiple network tools.

• Perform site preparation, installation and maintenance of hardware

and software for multiple sites.

• Work with vendors and contractors to purchase and install necessary

upgrades.

• In charge of maintaining internal and external PC/Network support

for three package facilities and numerous companies in central Ohio.

• Responsible for Inventory Control

• In charge of the migration from Token Ring to Ethernet in three

package facilities

• Create custom scripts to connect to customer AS/400 to UPS

software

1998-1999 Prograde-Solutions Sharonville, Ohio

Help Desk/ Network Administration

• Supported and maintained hardware and software for staff.

• Managed telecommunication and data equipment.

• Setup and maintained network at satellite offices in Ohio and Indiana

• Maintained Windows NT network maintenance and Exchange Server

5 administration

• Purchased, configured and supported laptop and desktop systems

June 2001 Clark State Community College Springfield, Ohio

Education

Associate of Applied Business in Computer Information Systems

Technology with emphasis on Network Administration

• A+ Certified

• Network + Certified

• Currently training to obtain Security + certification

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