Customer Service Data Entry
Resume:
JULIANA SANTOS
Stratford, CT 06615
Email Address: *********@*******.***
PROFESSIONAL SUMMARY
Mature detailed oriented individual with Data Entry and customer service
experience with good communication and follow up skills. Team contributor
with accountability, personal accountability with a proactive approach, who
can prioritize and multitask. Dependable, reliable, quick learner and
thinker who can adapt to working in a fast pace environment with high
accuracy output. I also have computer skills with Microsoft Word, Excel,
Outlook, Cute FTP, Oracle and the Internet.
EXPERIENCE
NEOPOST (Temp assignment through The McIntyre Group)
6/2010-8/2010
Account Administrative Management
. Checking status on invoices that were paid
. Updating spreadsheets and contracts
. Updating address changes
. Answer customer inquiries via phone, mail, voice mail or email
. Provide customers with update registration instructions
. Provide consistent and timely follow up for all issues
HELICOPTER SUPPORT (Temp assignment through Manpower) 7/2006-11/2008
Customer Service
. Monitor status of over 1,000 open repairs
. Run back order/customer reports
. Contact customers to pull in parts past due or when needed on an urgent
basis
. Maintain open order status
DIANNON SYSTEMS (Temp assignment through Manpower)
3/2006-6/2006
Data Entry Operator
Maintained patient personal information files, including sensitive
medical testing/labs.
DATA TECHNOLOGIES 7/1996-
12/2005
Data Entry Assistant Supervisor
. Consulted clients on task particulars
. Distributed/prioritized workload among Data Entry Operators
. Verified and transmitted finished product
. Input/payroll company invoices into excel and distributed spreadsheets to
management.
DATA LINE SYSTEMS 3/1988 -
6/1995
Data Entry Operator
. Keyed and verified alpha and numeric jobs.
. Input payroll/company invoices into excel and distributed spreadsheets to
management
Page 2
Juliana Santos
KING DATA SERVICES 2/1984-1/1986
Data Entry Operator
. Keyed and verified alpha and numeric jobs.
DATA LINE SYSTEMS
4/1980-4/1983
Data Entry Operator
. Keyed and verified alpha and numeric jobs.
EDUCATION
Computer Processing Institute, Stratford, CT Certificate
in Data Entry
Stone School of Business, New Haven, CT Certificate
in Business
Warren Harding High School, Bridgeport, CT Received
Diploma
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