SALES & CUSTOMER SERV ICE
F ranck Annilus
Naples, FL 34112
Contact I nfo: 239-***-****
*********@*****.***
Objective
A challenging and rewarding position in a growth-oriented organization which offers
d iverse job responsibility and the potential for advancement for an individual that learns
h is job responsibilities very easily.
Summary
Strong negotiating and networking skills
Personable, motivated, enthusiastic.
Proven ability to complete tasks in t imely manner
Prior knowledge of stocking
Can lift heavy equipments and products
E xperience
Wynn’s Market, 141 9th St N, Naples, F L 34102
1-877-***-**** M anager : J ohn
Dai ry Manager January 2009- July 2009
Wynn’s Market is a privately own company that offer upper end groceries to customers who
a re willing to pay for the quality. Mean job functions are to unload the t ruck, stock the dairy
p roducts, order i tems if needed, take inventory, made sure area was kept clean at all times,
and answer customers questions.
Sweetbay Supermarket, 4014 Santa Barbara Rd
Naples, F L 34104-8809
239-***-**** M anager : M ike D rew
F rozen Food Sept. 2008- January 2009
Sweetbay Company is a company that helps shoppers selects, prepare and serve the finest
foods available, expert services. Build in store displays of frozen products; reorganize i tems
on selves to meet the growing demand by expanding the product. Order i tems and stock
i tems, locate i tems for customers.
Albertsons Food Store, 3350 Tamiami Trail, East
Naples, FL 34112
407-***-**** M anager : J ack D.
Stocking/Grocery Night Clerk team leader May 2007- Sept. 2008
Major food store in Florida that offered products to customers at reasonable prices, put out
d isplays and in store promotions to generate sales, take special request by customers if we
don’t carry the i tem to ensure their business and build good relations. Make sure products
a re put out onto selves so the general public can purchase, i tems that sell reasonably well
a re monitor so it could always be in stock. Made sure my night crew put out shipment along
w ith me before the store open
TAG Support Company, 7562 Southgate Boulevard
North Lauderdale, FL 33068
954-***-**** M anager : J esse Customer Services employment Verification: 1-800-***-****
I nternet Support Technician April 2006- Ma rch 2007
The Answer Group, Inc. is a U.S.-based provider of call center outsourcing services
operating as TAG Support Company & U.S. Support Company i t’s a company of quality &
customer satisfaction outsource call center of choice for leading consumer and technology
companies. Comcast is one of the accounts that was a major responsibility, offered technical
support for customers using Comcast services, gave customers different options so they
u pgrade their services, made sure every issue that the customer has is resolved at a t imely
manner to ensure their business.
Payless Shoe Source
3868 W H I L LSBORO BLVD
SPACE 26
DEERFIELD BEACH, FL 33442
954-***-**** M anager : W ilfrado
Cashier/Sales Associate December 2003- March 2006
Payless is a company that offers great quality shoes at great affordable prices, from kids to
adults and accessories that goes along with it. Before the store opens must hang up in-store
d isplays and promotions, greeting customers at the door explaining our new promotions and
new product lines. Helping customers find shoes and getting them to buy additional
accessories that goes along with the i tem, helping customer make up their minds on buying
i tems and closing the sale to cash the customer out
E ducation
Lely High School, Naples, FL
Graduation Year: 2002
Palm Beach Community College, Boca Raton, FL
Graduation Year: N/A
Edison College, Naples, FL
Graduation Year: N/A
Reference
Available upon request
A dditional I nformation
Knowledge of programs such as, M icrosoft Outlook, Microsoft PowerPoint, Spread
Sheet, Microsoft Word 2007
Skilled in Mac apple computers and PC
Lifting heavy materials and use of pallet jack equipment
Able to life heavy objects in a safe manner illustrated by Occupational Safety &
Health Administration (OSHA)
Volunteered at Habitat for Humanity and work alongside other individual to develop
a foundation to a new home for someone in need