Customer Service Medical Assistant

OBJECTIVE: Administrative

PROFILE

Skilled medical and administrative professional with excellent positive and

proactive attitude; able to work in a fast pace environment, multitask and

self manage proficiently.

SKILLS

Multi-line phone systems

Customer Service

Data Entry

Switchboard & Paging systems

MS Office Suite (including Access)

Adobe Acrobat Professional

Ordering & Inventory

Fundraising Coordination

Billing

ACCOMPLISHMENTS

Administration

. Organization and maintenance of calendars for Partners and Managers.

. Contacted clients for information needed or to set up meetings.

. Preparation of various business letters.

. Arranged travel.

. Lead in organization of fundraising for the annual "Light the Night"

walk.

. Prepared and mailed billing invoices for Clients.

Medical

. Entered test codes.

. Preparation of orders for phlebotomist.

. Registration of patients for blood draws.

. Supervisor of phlebotomist in my area.

. Roomed patients and took vitals, wrote prescriptions, prepared lab slips,

scheduled appointments.

. Collection of lab test results.

. Contacted pharmacies.

. Preparation of prior authorizations.

. Contacting doctor offices for information.

. Assistance of patients with questions.

. Performed all optometric pre-test for eye exam.

. Checked patients in and out.

. Collection of co- pays, verify insurance.

WORK EXPERIENCE

Senior Administrative Assistant, KPMG LLP, Mountain View, CA

2005-2009

Clinical Labs Lead Service Coordinator, Stanford Hospital, Stanford, CA

2004-2005

Medical Assistant/ Receptionist, Office of Michael E. Kan, MD, Los Gatos,

CA 2002-2003

Pharmacy Customer Service Representative, LifeGuard Ins., Stockton, CA

2001-2002

Optometric Assistant/ Receptionist, Mountain View Optometry, Mountain View,

CA 2000-2001

EDUCATION & TRAINING

Currently Enrolled in A.A Courses San Jose City College San

Jose, CA

Certified Medical Assistant Bryman College

Campbell, CA

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