Customer Service Data Entry

William Vincent Pierce

ADDRESS: ***** *** ***** ***** *****: 512-***-****

Austin, TX. 78750 E-MAIL: abi78n@r.postjobfree.com

PROFILE:

An extensively trained warehouse foreman/supervisor in all aspects of shipping/receiving and daily planning of

warehouse and personnel activities. William has over 20 years of warehouse/customer service experience with 16 years in

warehouse mgmt, production coordination, and contract negotiations . William is a self starter looking for long term

employment with a company that can benefit from his knowledge and skills as much as he can benefit from theirs.

EMPLOYMENT HISTORY:

Samsung Austin Semiconductor 08/2000 10/2009

Highest position achieved Specialist 3 diffusion Coordinator

Reason for leaving - plant shutdown

Contact info Eric Hardison 512-***-****

Dell Computers 09/1999-06/2000

Shipping / Loader

Reason for leaving contract expired

Southern Safety Sales 10/1986-08/1999

Highest position achieved Warehouse Supervisor

Reason for leaving better opportunity and benefits

Contact info Lynn Williams 512-***-****

Wal-Mart 11/1998-09/2002

Customer service lube tech

Reason for leaving Considered part time

Contact info James Fabian 512-***-****

Apple-one Employment 03/2010-05/2010

@Merrill Technology

WHSE/Operations MGR

Reason for Leaving Job Position was

eliminated

Contact info Kim Rea 512-***-****

Keystone Automotive 07/2010-Present

2nd Shift Asst. WHSE Mgr.

Contact Bryan Kirby 512-***-****

CLASSES / TRAINING

Forklift/electric pallet jack 6-

sigma

Lean practices

Warn shutdown

Conflict resolution

Computer skills

Management training

Emergency evacuation training

Fire safety

Basic security

Vacuum hoist training

ADDIONAL REFERENCES AVAILABLE ON REQUEST

FUNCTIONAL SKILLS AND DUTIES

Samsung –

Run product as laid out in written and

verbal instructions Machine set up and

calibration for test or product runs

Product inspection

Document control

Equipment maintenance per manufacture specs

Problem solving

New employee training

Product staging and next step delivery

Data maintain/entry of all diffusion steps

Daily pass down for oncoming shift

Engineering/manufacturing liaison

Dell Computers –

Product assembly per written instructions

Load/unloading of freight

Consolidating and staging of multi piece count orders

for shipment End of line inspection

Data entry of out going shipments

Southern Safety Sales-

Employee review process

verbal/written Employee

vacation and work

assignments New

employee training

Contract negotiations for stock on hand and

freight movement Data entry of incoming/out

going freight Product check in per shipper

packing slip Documentation of all freight

lost/short/damaged Data entry of orders placed

by phone/ fax/e-mail Placing orders per

phone/e-mail

Product labeling and

warehouse placement

scheduling of freight for

pick up/delivery Billing

and invoice management

General warehouse safety per

OSHA guidelines Customer

service/sales per phone and walk

in Product assembly and repair

Product delivery and set up

Order pulling per printed packing slip

Palletizing/boxing of out going orders

Loading/unloading of freight

General maintenance of

warehouse equipment

WAL-MART- Tire and lube express

Customer service

Freight check in per supplier invoice

Labeling freight for storage

Running register

Data entry of item/services sold or returned

Employee job placement

Lube and tire tech

Stocking

Freight unload/load

Competitor price shopping/price changes

Security

Stock reordering for store/customer

Promotional sales set up

Seasonal sales trends tracking

Training for new employees

Apple-one Employment-

WHSE Supply inventory level mgmt

Employee review

Employee vacation request processing

Data entry of incoming stock

Daily assignments of employees

Shipping/Receiving of product

Pick up scheduling of freight

Employee staffing

Oversight of Boxing/teardown/Test and inventory

control

Keystone Automotive-

Daily assignments to employees

Shipping/Receiving of product

Pick up scheduling of freight

Stocking

Freight unload/load

Order pulling per printed packing slip

Palletizing/boxing of out going orders

Data entry of incoming/out going freight

Product check in per shipper packing slip

Documentation of all freight lost/short/damaged

Data entry of orders placed by phone/ fax/e-

mail Placing orders per phone/e-mail

Product labeling and warehouse placement

PERSONAL INFORMATION

Date of birth – Feb 06/1971

Education – high school with some college

Nationality – Memphis Tennessee, United States

Residence – Austin, Texas 30 + years

Phone – 512-***-****

E-mail abi78n@r.postjobfree.com

Contact this candidate