Customer Service Medical Billing

S hawna Vil l a

***** ******* **.

Palmdale, Ca. 93551

661-***-****

************@*****.***

Objective

To obtain a career that will enable me to utilize my skills and professional background.

Summary of Skills

I have over 7 years of administrative/customer service experience. I possess excellent communication, organizational

and follow through skills. I am very people oriented with a professional, courteous and customer service focused

attitude. I am proficient in all areas of Microsoft Office, including Microsoft Word and Excel, QuickBooks, 10 key and

can type 40 WPM.

Education

2005 - AV Adult School - Diploma

2006 - AV Medical College-Medical Billing Certificate

*Honor Roll *Medical Terminology *BLS Card *HIPPA Compliance

P rofession Experience

2001-2009 Front Office Commercial Glass Systems Palmdale, CA

Receptionist duties including answering a multi-line phone system, greeting walk in customers, billing, all scheduling,

the ordering of all supplies and materials and all general office duties including banking.

2006-2006 Front Office Thomas Chiropractic Lancaster, CA

(Externship) Patient scheduling, answering phones, greeting all patients, insurance verifications, medical billing and

collections.

2006-2006 Filing Clerk Kaiser Permanente Lancaster, CA

(Temporary position) Filed medical documents in chronological order, answered phones and assisted with medical

billing.

2005-2006 Customer Service Rep Waste Management Palmdale, CA

(Temporary position) Answered over 100 incoming calls daily, set up new orders, heavy data entry, assisted

customers with all orders, questions and concerns and processed all payments.

References Avai l able Upon Request

Contact this candidate