Human Resources Operator

JAVIER R BROWN

**** ******** **** **

INDIANAPOLIS, INDIANA 46214

HOME: 317-***-****

*********@*****.***

OBJECTIVE: Seeking Human Resources position.

EXPERIENCE: CCLS Systems

Administrator

7/98 - 4/10

Administrated worldwide e-mail environments to include:

installing, managing, and maintaining operating systems,

server and desktop e-mail communications software, database

packages, and utility programs; Maintained software;

Ensured systems were stable by being on-call 24 hours a

day, 7 days a week for 10,000 worldwide users; Performed

blackberry device administration.

CCLS Systems

Tech 1 / Lead Operator

7/97 - 7/98

**Includes the duties of Computer Operator; Facilitated

daily staff activities for staff, interns, co-ops and

contractors; Maintained staff coverage for 3 shifts;

Department on-call coverage 24 hours daily, 7 days a week;

Performed inventory control; Facilitated daily, weekly, and

monthly workload scheduling; Facilitated departmental

training; Created and maintained departmental SOPs;

Configured, installed, maintained, and relocated user

workstations, barcode scanners, and network printers;

Developed and implemented new data transfer procedures.

CCLS

**Computer Operator

5/96 - 7/97

Responsible for systems backups, data-processing, data

transfers (methods), generating reports, configuring

databases, and software changes/installations; Monitored

all VMS systems, Windows servers, and Unix Imaging systems

for stability issues; Escalated, documented and resolved

customer help desk issues. Ensured systems were stable by

being on-call 24 hours a day, 7 days a week.

EDS

Computer Operator

8/95 - 5/96

Responsible for systems backups, data processing, data

transfers (methods), generating reports, and software

changes/installations; Monitored all PRIME systems for

stability issues; Escalated, documented and resolved all

customer help desk issues. Performed file restoring, and

preventative maintenance.

CERTIFICATION: Computer Operations; Desktop Publishing; Web Design

EDUCATION: Indiana University / Computer Science Major / No Degree

William A. Wirt H.S. / Computer Technology Curriculum

Microsoft Exchange: Design, Implementation, &

Administration

HONORS: CCLS College Recruiting Ambassador, Employee of the Month,

Perfect Attendance, Bravo Awards

PROFESSIONALISM: Honest, reliable, excellent verbal/written communication

skills, team oriented.

REFERENCES: Available upon request.

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