Manager Customer Service
Resume:
SHERI LYNN BEJAR
Santee, CA *****
***********@*****.***
Objective: To obtain a position where my professional skills and personal
experiences can be used to direct my career in a challenging and rewarding
direction.
Skills: A/P, A/R, Microsoft Office XP, Excel, QuickBooks, Yardi, Rent
Manager, RBJ/IDS, and Data Trust Software programs. I have a strong
customer service background, excellent communication and organizational
skills, attention to detail, work well under pressure and meet deadlines.
Employment History:
01/2007 - 06/2010 SELF EMPLOYED*
Contracted to provide Bookkeeping and Administrative Support
services. (References available upon request.)
03/2004 - 10/2006 CASTLE/BRECKENRIDGE MANAGEMENT, La Mesa, CA
HOA Property Manager
Portfolio Manager for 5 mid-sized Condominium Associations. Responsible to
counsel and advise the Board of Directors and committees in their day-to-
day operations and financial management of the association.
Responsibilities included accounting, budgeting, record keeping, assessment
collection, bill payment, meeting coordination, and common area
maintenance. Interacted daily with homeowners, vendors, and Board of
Directors. Performed monthly property inspections, submitted reports and
recommendations to the Board of Directors. Responsible for obtaining bids,
supervising and discharging third party contractors if necessary. Prepared
monthly meeting notices, agendas, and recorded meeting minutes. Attended
monthly Board meetings and annual meetings where election of new Board
members took place. In addition, maintained documents and files for all
current correspondence relating to the association, such as incoming unit
owner correspondence, violation and architectural control letters,
contracts, purchase orders, filings with public agencies, insurance
policies and other related documents.
11/1999 - 02/2004 PROFESSIONAL HOA CONSULTANTS, San Diego, CA
Admin Assistant/Accounts Receivable Manager
Assisted President in all aspects of the day-to-day operations of property
management firm. Responded to homeowner correspondence and maintenance
requests, maintained all records and files, prepared meeting packages for
Board of Directors, prepared year-end packages, reviewed payroll and A/P
prior to processing. Processed Escrow Demands by providing legal documents
required for the proper transfer of sale of individual units. Completed
HOA Certifications required for re-financing of home loans. Responsible
for managing accounts for 50+ HOA totaling over 1,500 individual accounts
using Data Trust Software program. Posted payments, prepared bank
deposits, reconciled ACH payments, prepared month-end reports, billing
statements and pre-lien notices for collections.
05/1999 - 11/1999 CYNTHIA'S HALLMARK, El Cajon, CA
Sales Associate/Cashier
Greeted customers, assisted with any questions regarding store merchandise,
purchases/returns, lay-a-ways, and special orders such as wedding
invitations and holiday ordiments. Responsible for opening and closing
shifts. Responsible for closing out each register at the end of the night
by counting cash, credits, checks, running daily sales reports, preparing
bank deposits and preparing cash drawers for the next day.
09/1996 - 10/1998 SELF EMPLOYED
Contracted by South Bay Builders to schedule appointments with homeowners
and the Sales/Estimating Department from leads generated at Home Shows/Del
Mar Fair. This position was part-time in the evenings from my home which
allowed me to be actively involved with organizations such as PTA, where I
served as VP, and Lakeside Little League.
05/1994 - 02/1995 CONTRACTOR STATE LICENSE SCHOOL, San Diego, CA
Administrative Assistant to the Director of Student
Services
Assisted clients preparing for Contractor State License Board Exams.
Distributed study guides and testing materials, graded completed tests,
reviewed areas requiring additional study if passing grade was not met.
This position required knowledge of the contents of the testing materials
and the ability to pass tests with a 70% or above. Responsible for updating
office procedure manual, filing, collections, and any other special
projects requested by the Program Director.
*References available upon request.
Contact this candidate