Customer Service Accounts Payable

Jennifer J. Dunlop

***** **** **** ****

Parker, Kansas 66072

Wireless: 1-785- 448-4634

Email: *********@*****.***

PROFESSIONAL EXPERIENCE

Volt Technical Resources (contractor) – Overland Park, Ks

John Deere – Lenexa, Ks 12/2009-Present

Accounting Assistant

- Transferring machinery & attachments through the accounting system from special accounts to the dealer accounts.

- Clear volume from special accounts weekly

Garmin International – Olathe, Ks 8/2005-12/2009

Accounts Payable File Coordinator

Customer service

- Handle disputes over credit card refunds with customer

- Distribute credits back to the customer credit card through credit card terminal

- Find a resolution over credit card charge backs from customers and vendors

Fax

- Type up all front cover pages and fax credit memo’s to vendor’s on request

File

- Credit/Debit Memo’s in alpha order per dealer per year

- around 500 -/+ payments per week per vender

Scan

- Using Docuware, scan all payments, ACH’s, wires and correspondences

Sort

- accounts payable and accounts receivable mail

Aeroflex / JcAir Test Systems - New Century, Ks 5/2000-7/2005

Accounting Invoice Coordinator/Traffic Manager

Customer service

- Process sales through credit card terminal

Invoice

- Enter sale orders in to accounting system process prior to shipping

- Complete electronic SED, NAFTA forms, DD250 & DD1659 government forms

- Process Letter of Credits

- Create shipping labels for all packages using Fed Ex or UPS shipping systems

- Contact freight forwarding companies for shipments

Receptionist

- Back-up for front receptionist on a multi-line system

Aeroflex / JcAir Test Systems – New Century, Ks 8/1999-5/2000

Assembler

- Build avionics test equipment from schematics to finishing product

Dunlop Farms, Inc-Parker, Ks 12/1991-8/1999

Invoice/Accounting Manager

- Accounts receivable

- Accounts payable

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- Payroll

- Spreadsheet Application

Bendix/King Radio-Paola, Ks 5/1989-12/1991

Fairchild

- Test avionic board prior to being assembled into a unit

Assembler

- Build cables from a schematic

Software:

AES Direct

Microsoft

- Excel

- Outlook

- Word

MAS

- 90

- 200

Mil Pac

Oracle

Docuware

SAP

QWS3270

EDUCATION:

Johnson County Community College-Overland Park, Ks 2010

Network Fundamentals

Johnson County Community College for Business 2008

. Excel Intermediate

New Horizon-Overland Park, KS 2001

Excel I

Fort Scott Community College-Paola, Ks 1989-1996

- Personal computing

- Word Processing I & II

- Micro Applications

- Typing I & II

- Business Math

- Financial Accounting

- English 101

- Spreadsheet Application

-

Credit hours: 34

REFERENCES:

Mike Keese - 913-***-**** - Quality Assurance Inspector

Oravl Elliott - 913-***-**** - Shipping Coordinator

Tom O’Dell - 913-***-**** - Controller of finance

Terri Malensek - 816-***-**** - Accounts Payable

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