Customer Service Administrative Assistant

CURRICULUM VITAE

Name: Peter W Karanja

Date of Birth: 27th March 1981

Address: P.O Box 10972 - 0400

Nairobi, Kenya

Email: *********@*******.***

Phone: +254*********

CAREER PROFILE Educated at the University of Reading

along with some courses taken from its prestigious

ICMA Centre, I have a Bachelors Honours Degree and an

MSc. I am a very ambitious and hard-working

individual, and I have managed to start and run my

own business thus far, after a two-year stint at a

top professional services firm.

1

EDUCATION

2004-2005 MSc International banking and Financial Services

from the University of Reading - Passed with Merit

2001- 2004 BA (Hons) Business Analysis from the University of

Reading

Upper Second Class Honours

1999-2000 International Baccalaureate Diploma from St. Mary's

School, Nairobi 33 points

1995-1998 Kenya Certificate of Secondary Education (KCSE)

from Starehe Boys Centre and School, Nairobi

8 subjects including Mathematics (B+) and English

(A)

2

3

4 WORK EXPERIENCE

5

1 June - September 2002 Charterhouse Bank

Summer internship that involved working in different

departments for two weeks each. I worked in foreign

exchange, lending, clearing, cash and investment.

February - June 2003 NTL (now Virgin Media)

Worked as an Administrative Assistant for five days

a week after classes at University. Work involved

confirming and rescheduling appointments for

cable TV installations, answering phones and taking

new online orders.

July - December 2003 Natwest Bank

Worked as a telephone Customer Service Advisor at

this leading financial institution. The work

involved a variety of tasks such as setting up

direct-debits and standing orders over the telephone, setting

up appointment for account upgrades, and doing bank transfers. There

was also a vital aspect of selling; whereby one's target

was usually around three sales made per day, with

awards given to the top performers.

Sept 2005 - Dec 2007 Deloitte

As a graduate recruit in the Assurance and Advisory

department, I was effectively an audit trainee,

working on the year-end audits of various companies.

Large jobs I was a part of included Microsoft, Nortel

Networks and Toys R Us. I sat for the first stage of my ACA exams in

March 2006 and passed with flying colours - I left to start my

own business.

January 2008 - Present JHJ Limited, Nairobi Kenya

JHJ is a small holding company that I started

at the beginning of

January 2008, with interests primarily in car

importation. One year later, we are now involved in

property, heavy commercial transport, automotive

accessories, clearing and forwarding, and most

recently business process outsourcing. We have a

workforce of about 50 and are growing steadily.

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