Sales Manager

ESTHER WAMBUI MUCHIRI

P.O BOX ****** - *****, Jamia, Mobile: +254********* Skype name : mwangi.elsie

NAIROBI, KENYA. ****************@*****.***

EDUCATION

YEAR EDUCATION LEVEL INSTITUTION CERTIFICATE GRADE

ATTAINED

2011-2014 University Kenya Methodist Bachelor of Business Second Class Honors

University (KeMU) Information Technology Upper Division

(BBIT)

2007-2008 College Kenya Technical Diploma in Technical Second Class

Teachers College Education-Computer

(KTTC) Science Option

2003-2004 College Kenya Technical KNEC Diploma in Credit

Teachers College Information Technology

(KTTC)

1998-2001 Secondary School Nyandarua High School Kenya Certificate of B-

Secondary Education

(KSCE)

EXPERIENCE

Company: Global Icons Technologies

Designation: Advertising, Sales and Marketing Manager

Duration: August 2011 up to date.

Responsibilities

- Optimizing sales, generating new leads in different counties, creating customer centered relationship to positively impact on the profit margin levels.

- Develop Global Icons ad products and solutions that will add value to the businesses.

- Manage a team of 15 highly performing sales executives through meetings, sales pitch, technology demos,seminars and performance evaluation.

- Customized sale promotions targeting a specific group or event

- Market research to enable Global Icons Technology to strategically position herself in a competitive advantage.

- Passionate about customer feedback and timely response to improve on Global Icon Products and services.

- Active liaison between Global Icons Technologies and her suppliers to offer efficient and excellent products and

services.

- Contribute to pricing strategies that will bring positive revenues.

- Creating sales documents and responding to tenders.

Sales Executive, Global Icons Technologies, Jan 2009 to July 2011

Responsibilities

- Increased sales by 10% by end-to-end customer relationship management (promotion expos, sales visits, customer presentations, sales quotations, after sale service, customer care and technical sup port)

- Penetrated new markets, leading to 12% increased market share and achieving a 20.4% profit margin

- Managed and coached a team of five, reviewing balanced scorecards and benchmarking to analyze business

performance

- Improved customer demand by advertising Global Icons new/existing products through sales calls, social media,

and print

Kenya National Assembly, 2006 - 2007

Information Communications Technology Instructor

Responsibilities

- Trained Members of Parliament, Permanent Secretaries and Support Staff on ICT.

- Progressed to Assistant Head of Training, supervising ten instructors, managing intern recruitment, and designing

instructional materials.

- Managed the transition towards a paperless environment, driving increased technology use (Internet Explorer,MSN, Windows Live mail, Search Engines) and lowering costs

Instructor, 2004 to 2007

Nairobi Aviation College.

Responsibilities

Head of Department, Computer Studies

- Setting departmental policies

- Managed 15 instructors

- Led to the creation of the computer department

- Managed class timetables, prepared lesson plans, setting/marking exams

- Contributed to increasing student enrollment in IT and computer science courses

- Led to the Nairobi Aviation College accreditation to offer Kenya National - Examination assessments in IT courses

-Taught diploma students on Project management and Computer Programming

OTHER CERTIFICATIONS

- Microsoft Certificate of Completion in EmployMentor Training at Kenyatta University, Kenya, Nov 2014.

Certificate of Completion in Non Violence Communication, August 2006 at the Dr. Martin Luther King Jr, Africa

Foundation Institute for International Peace.

Certificate of Attendance, Community Based First Aid offered by the Kenya Red Cross Society, Sept 2004.

Certificate of Participation in HIV/AIDS Positive Attitude Training at Kenya Technical Teachers College Learning

Resource Centre, Jan 2004.

Certificate of Service as a Student Leader, Kenya Technical Teachers College, Jan 2004.

A+ Certification, Light Touch Computer Centre, Jan 2010.

Proficiency with Ms. Office Suite.

SKILLS

Programming with Pascal, SQL, Java, Visual Basic, C++, HTML, Dream weaver, PHP and CSS.

HOBBIES

Traveling

Research

Presentations

LANGUAGES

English

Kiswahili

REFERENCES

Veronicah Kimani Mr. Mwangi Mr. Micheal Owaya

Manager Lecturer, The Principal Nairobi Aviation

Global Icon Technologies Kenya Technical Teachers College. College.

Mobile: +254********* Mobile: +254********* Email: ********@*****.***,

+254***-***-***

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