Customer Service Security Guard

William Santiago

Bronx, NY

**************@**********.*** - 347-***-****

To obtain an entry level position utilizing my experience while offering professional growth

WORK EXPERIENCE

Maintenance Worker

Gracious Homes - New York, NY - October 2010 to July 2011

Maintenance

Facilitate; maintain all cleaning and organization of retail showcases, retail selling floor, administrative offices,

employee work areas, bathroom, and exterior of building of both Gracious Homes' stores on the daily basis.

Painting, changing of fixtures, moving and transporting heavy items, repairs to facility, and collection of mail

are all also executed, in a timey matter.

Maintenance Worker

NYC Department of Parks and Recreation - Brooklyn, NY - September 2009 to July 2010

09/09-7/10 BK, NY Maintenance

Clean and sanitize comfort stations and other facilities. Sweep and rake leaves; safely dispose of litter and

debris. Ensure all parks policies and procedures are followed daily to guarantee safety at all times. Perform

exterior maintenance duties throughout several parks and playgrounds in Brooklyn. Assist co-workers with

garbage to be loaded onto truck when specified by supervisor. Paint park benches and remove any graffiti

present on park premises. Provide excellent customer service to all parks patron; answered questions and

directed them to designated areas of the park. Monitor grounds for harmful materials such as glass and nails;

alert supervisors and co-workers of any potential safety hazards.

Security Guard

International Protective Agency - New York, NY - August 2008 to February 2009

Guarded industrial and commercial properties against fire, theft, vandalism and illegal entries. Worked for

industrial plant and commercial establishments, docks and work sites, patrolling their buildings and grounds.

Examined doors, windows and gates. Ensured that the facility was secure at all times. Warned violators of rule

infractions such as loitering, smoking and carrying forbidden articles. Apprehended violators, when necessary.

Watched for reported irregularities such as fire hazards, leaking water pipes and security doors left unlocked.

Warehouse Laborer

PACOA - Maspeth, NY - July 2006 to February 2007

Operated heavy machinery. Stocked loaded/unloaded merchandise on and off the truck.

EDUCATION

Diploma

Jamaica High School - Queens, NY

1999

CERTIFICATIONS

Security Guard

8hr. 16hr. NYS Security Guard License and 8hr. Annual certificate

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