Years Experience Technician
Resume:
Scott E. Dimmick
*** ******** *****, *******, *** Jersey 08527
********@*****.***
Summary of Qualifications
• Over 12 years experience in systems administration, including analyzing, installing,
maintaining and repairing hardware, software, peripherals and networks
• Superior troubleshooting and technical support abilities with network connectivity,
computer hardware and software.
• 8 years experience with various U.S. Army simulation systems
• Developed exceptional relationships with co workers, management and end users
• Exceptional communication and problem solving skills
Computer Skills
Hardware: Dell, HP, Apple, Cisco, Miscellaneous PC hardware and peripherals
Software: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Norton Ghost, Norton Antivirus,
MRO Software Maximo, iManager, Microsoft Exchange Server, GFI Mail Essentials, GFI
MailSecurity,VMware ESX 4.0
Operating Systems: Microsoft Windows, Microsoft Windows Server 2003 and 2008, Apple OSX,
Red Hat Linux
Networking: TCP/IP, DHCP, FTP, DSL/Cable Modems, Hubs, Routers, Cabling, SMTP, IIS, DNS,
POP3, VLAN, T1, OSPF, VPN, Ethernet 802.11 and 802.3
Army Simulation Systems: CPOF (Command Post of the Future), BBS (Brigade/Battalion
Simulation System), BSCT (Battle staff command Trainer), JCATS (Joint Conflict And Tactical
Simulation), SASS (System Administration Security Server), NRTS (Near Real Time Server),
BCS3 (Battle Command Sustainment Support System)
Certifications
Comptia Network+
Comptia A+
Clearance
Active Secret
Professional Experience
DSCI 02/2010 09/2010
Eatontown, NJ
Senior IT Technician
• Worked as part of a 6 person IT team supporting over 500 users located across the
globe.
• Responsible for IT portion of in processing new employees
• Created new user accounts in Active Directory on Intranet network for accessing
Sharepoint, CostPoint and other internal networks dependant on role in company
• Responsible for creating and administrating email accounts on Exchange Server 2003.
• Administered POP3 email accounts using iManager and WinSCP.
• Setup laptop/workstations for employee use
• Troubleshot Email, desktop and networking issues
• Administered two Subversion servers
• Supported Apple Macbook Pro laptops running OS X 10.5 and above
• Mentored Junior IT Technicians
Advanced Systems Technology Corporation 03/2006 02/2010
Fort Dix, NJ
LAN Technician
• Responsible for direct supervision of two employees and Night shift lead of 11 personnel
during training operations
• Provided technical and network support for hybrid Windows/Redhat Linux based network
that ran US Army simulation/simulation systems
• Maintained users and accounts in Windows Active Directory
• Site lead for technology related purchasing decisions
• Lead point of contact for off site contract hardware repair and support
• Responsible for inventory and physical control of software used in simulation center
• Programmed and configured VLANS for Cisco switches and routers
• Configured and tested an WAN network from Fort Dix, NJ to Fort McCoy, WI using T1
lines
• Responsible for providing training on network and computer related issues to fellow
employees
Anteon Corporation 07/2001 03/2006
Fort Dix, NJ
Network Support Technician
• Successfully supported the switch over from VAX VMS based simulation system to a
Microsoft Windows based simulation system
• Responsible for providing computer hardware support for 105 Dell workstations used in
daily simulations and training.
• Coordinated with Dell service for service repairs on equipment
• Tracked inventory planned preventive maintenance and reported work orders over
Maximo to off site server.
• Worked independently with no direct supervision
• Responsible for daily maintenance and care of workstations
• Worked 12 hour shifts in support of training operations
Military Experience:
New Jersey National Guard 09/1997 09/2001
Freehold, NJ
Tracked Vehicle Repair Supervisor
• Supervised and trained two personnel during maintenance operations
• Responsible for ordering parts and dispatching vehicles using US Army’s ULLS G
computer system
• Ensured all tactical vehicles where operation for use during weekend drills
United States Army 09/1993 09/1997
Fort Sill, OK and Baumholder, Germany
Tracked Vehicle Repair Specialist
• Was accountable for over half million dollars worth of special tools and diagnostic
equipment for Bradley Automotive systems during deployment to Bosnia, during
Operation Joint Endeavour
• Drafted official documents and updated daily status reports using Windows 3.1 and
Microsoft Office
Education
Bachelors of Science, Information Technology: University of Phoenix (2008)
Computer repair and networking certificate: Brick Computer Science Institute (1998)
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