Customer Service Manager

Reginald Eugene Brown

**** *. ****** ******

Ontario, Ca. 91761

Home 909-***-****

Cell 626-***-****

*********@*****.***

OBJECTIVE

To find a permanent full time position with opportunities for growth.

EDUCATION

June 2000 to June 2002

Associates degree in electronics from ITT Tech.

WORK EXPERIENCE

March 2000 to October 2008, Title: Sales Consumer Admin.

M-Audio - Irwindale

Duties: Managing accounts, forecasting, billing, filing, customer service,

entering orders.

Programs used: SAP, Mas, Microsoft office, Word, Excel

Previous Title: Q/A

Duties: Electronic assembly, testing, repair.

August 1999 to March 2000, Title: Clerk

AMF Bowling Center (Bowling Square)

Duties: Customer service (Front Desk), balancing register, porter, closing

center at the end of the day.

November 1998 to August 1999, Title: Assistant Manager

Hollywood Video – El Monte

Duties: Cashier, maintain order (as before), handle accounting procedures

(a/p, a/r, deposits) and balance registers. Also, close store at end of day.

June 1997 to June 1998, Title: Store Manager

Hollywood Video - Rosemead

Duties: hire and fire employees, scheduling, make sure the store was kept

clean and orderly, handle payroll and accounting procedures, balance

registers and close store at the end of the day. I sometimes traveled to

other nearby stores when help was needed and attended various job

related meetings.

June 1996 to June 1997, Title: CSR

Hollywood Video – Duarte

Duties: Cashier, keeping store clean and keeping movies in precise order,

etc..

July 1995 to June 1996, Title: Warehouse worker

Olympic Personnel

Duties: Worked at various places doing warehouse work, forklift, stocking,

etc…

References

Will provide references upon request.

LANGUAGES

English

HOBBIES

Fishing, Bowling, Biking, Hiking, and Snowboarding.

COMPUTER SKILLS

Type 30 to 40 wpm, Excel, Mass, Microsoft Word, Windows 98 and higher.

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