Eugenia Pearson
Chesapeake, Virginia 23323
Objective: To gain a career position where I can fully utilize my
experience and education while contributing to the benefit of my employer.
Education: Currently earning a Bachelor of Science Degree - Criminal
Justice - ITT Technical Institute, Norfolk, VA
Medical Billing / Medical Coder - Suburban Technical School, Hempstead, NY
Certificate 1994
Security Clearance (Code7) Public Trust (Trustworthiness Background Check)
Administrator Office of Personnel Management
Employment:
LABCORP OF AMERICA CHESAPEAKE, VA AUGUST 2010- PRESENT (PART-TIME)
Prepare laboratory specimens for designated departments and locations prior
to laboratory analysis and testing; Unpack specimens from branches or ports
and routes specimens by type to various staging areas. Prepare all
specimens received for testing in designated laboratory departments or
locations such as staging of specimens, centrifuge, separate serum, and
blood smears. Aliquots sample for departments. Prepare excess specimen
samples for storage and resolves and document problem specimens.
NAVAL MEDICAL CENTER PORTSMOUTH, NOV. 2007 to PRESENT
Responsibilities includes screen and route patient calls efficiently
ensuring accurate registration, appointment scheduling and follow-up
appointment scheduling into database; Respond to patient's questions and
needs by editing, canceling and re-scheduling appointments as necessary
according to clinic protocols; Ensure accuracy of data input with
scheduling and registration
MEDICAL RECORD TECHNICIAN LANGLEY AIR FORCE BASE FEB.2006 to SEPT 2007
Responsibilities included maintaining approximately 5,000 records;
correctly files medical documentation In the outpatient record; Transfers
outpatient records or medical request from medical treatment facilities
Inside and outside of TRICARE North in a timely matter; Enter patient
demographics information into the Composite Health care System (CHCS) to
ensure accurate identification in the CHCS Medical Records Tracking Module;
Verifies patient eligibility using the Defense Enrollment Eligibility and
Reporting Systems (DEERS); Pull health records for review in preparation
for deployment and support of clinical Appointments and special reviews.
ACCOUNT CLERK FINANCING ALTERNATIVES, Inc. SEPT. 2004 to SEPT. 2005
Accurately & successfully reviewed all aspects of invalid sales reports,
thoroughly Investigated and Corrected all bank and customer account
information, verified and Correct personal and financial Information
through company records, Contacted customers if any additional information
is needed; Resubmitted to financial institutions.
BENEFICIARY SERVICES REPRESENTATIVE TRICARE APR. 1999 to June 2004
Received high volume of inbound calls from TRICARE beneficiaries and
providers to issue authorization For mental health and substance abuse
services; Researched and resolved beneficiary and providers issues By using
source of reference materials to support their decision; telephonically
assessed and or validated Provider's ability to see beneficiary within
access standards for Military Treatment Facility enrollees; Provided
appointment scheduling services for all MTF enrollees; served a critical
role in maintaining 99\% of referral to MTF or network providers to avoid
heavy financial penalties; Posse the knowledge of Health care finder
services and provides beneficiaries with availability of alternate
resources when a service Request falls outside the TRICARE benefits;
Initiated contract negotiations with non-network providers When alternative
do not exist.
REFERENCES UPON REQUEST