Manager Quality Assurance

Location:

Posted:

October 18, 2010

Barbara A. Nelsen

Nottingham, MD 21236

*********@*******.***

Objective:

To obtain a position that will utilize my organization and detail oriented abilities. I am a self-starter familiar with

office and administrative processes and procedures. I am available for immediate employment.

Qualifications:

Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and

personal computers

Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer

Open, sort, and route incoming mail, answer correspondence and prepare outgoing mail

Review files, records, and other documents to obtain information to respond to requests

Review file for compliance to client quality assurance requirements

Communicate with customers, employees, and other individuals to answer questions, disseminate or

explain information, take orders, and address complaints

Answer telephones, direct calls and take messages

Compile, copy, sort, and file records of office activities, business transactions, and other activities

Complete and mail bills, contracts, policies, invoices or checks

Collect, count, and disburse money, do basic bookkeeping and complete banking transactions

Compute, records, and proofread data and other information, such as records or reports

Work Experience:

Operations Support Representative

Estate Recoveries, Inc. Baltimore, MD

Sales Assistant to Vice-President and First Vice-President of Investments

Dean Witter Reynolds Baltimore, MD

Secretary to Manager and General Manager

Gibson-Homans Baltimore, MD

Office Manager and Secretary to Owner

Global Sportsmen’s Club, Ltd. Baltimore, MD

Receptionist and Secretary

C. W. Amos and Co. Baltimore, MD

Public Relations Specialist

Prince George’s Properties Baltimore, MD

Account Executive

Baltimore Security Warehouse Baltimore, MD

Clerk Typist

Montgomery-Ward Baltimore, MD