Analyst Management

ELIZABETH HALIM

Fairfax ? VA ***** ? 571-***-**** ? elizabeth.halim_at_gmail_dot_com

INFORMATION TECHNOLOGY PROFESSIONAL

Certified Usability Analyst / UX Designer - Business Analyst - Product

Manager

( Energetic, creative, and detail-oriented Business Analyst with project

management and usability experience. ( Strong analytical and modeling

skills. ( Excellent organizational and time management skills. (

Demonstrated ability to communicate effectively with clients, management

and offshore development teams. ( Established record of successfully

completing projects within time and budget parameters. ( Ability to work

independently with minimal supervision and tendency to perform beyond

responsibilities ( Driven and eager to learn ( Desire to improve and expand

self knowledge and expertise. ( Background includes instructor/teaching and

customer-facing experience. ( Certified Business Analyst (CUA)

certification from Human Factors International.

SKILLS

. Experience in Agile / SCRUM methodology.

. Experience in applying 508 Compliance design principles for web

applications.

. Expertise in User Centered Design / Task Analysis, Usability Testing.

. Proficient in iRise, MS Visio, MS Office, MS Project, RequisitePro,

Version One, PVCS Tracker.

. Knowledge in MS Visual C++, Unix, Windows., SQL, Java, Javascript, C/C++,

JSP, HTML.

. Domain expertise in Talent Management Systems (Learning, Performance and

Compensation Management).

PROFESSIONAL EXPERIENCE

MERIDIAN KNOWLEDGE SOLUTIONS, Chantilly, Virginia March 2010 - Present

Requirements Analyst (with an assumed role as a Usability Analyst / UX

Designer)

. Perform analysis on complex legacy Learning Management Systems

application and propose an outline to expand the LMS into a complete TMS

suite based on past experience and domain expertise.

. Perform as a Usability Analyst / UX Designer to improve the usability of

the legacy application. Introduce usability principles to team and

emphasize the significance of usability.

. Utilize past experience and skills in the effort to improve the standard

business process in creating and managing requirements, as well as

managing projects for better team productivity and efficiency. Set an

example for others.

. Expand self knowledge in usability principles in order to lead the effort

to improve the usability, which is the company's current biggest

challenge.

PLATEAU SYSTEMS, Arlington, Virginia August 2006 - February 2010

Business Analyst

. Performed analysis on complex Talent Management Systems application and

define software specifications supported with diagrams, tables and

matrices, and screen mockups.

. Provided input for UI and visual design for the web-based application

based on usability principles.

. Contributed design ideas based on analysis and high level requirements to

create a solution that meets industry needs.

. Worked closely with engineers in the design phase to design solutions

that are feasible and within budget, and in the implementation phase to

ensure the requirements are well understood and all gaps are filled in.

. Worked closely with testers and assisted testing to ensure all critical

areas are addressed and resolved.

. Provided fast effective solutions to problems and effectively

communicated functional specifications and updates.

. Accommodated constantly changing requirements in a fast paced work

environment.

. Contributed to the team effort in re-defining the standard business

process in creating and managing requirements. Set an example for others.

. Expanded self knowledge in the company's line of business and customer

needs to produce competitive software solutions.

AMERICA ONLINE, Dulles, Virginia May 2005 - August 2006

Contract Systems Analysts

. Managed and coordinated teams of offshore developers to create software

solutions for AOL Central Registration system, including initial client

meetings to gather requirements, analysis, design, development,

implementation, testing and QA process.

. Supervised all aspects of project management throughout the entire SDLC

process

. Provided work estimate while focusing on providing effective solutions

that minimize operational cost.

. Provided project plans and closely monitored the budget and schedule for

the entire project team.

. Prepared and submitted annual performance evaluations of developers.

GEORGE MASON UNIVERSITY, Fairfax, Virginia Fall Semester 2004

Peer Advisor/Teaching Assistant - Computer Science Department

. Assisted teaching Computer Science I class.

. Facilitated course in the computer lab, provided support on-line message

board, and tutored individual students.

EDUCATION

GEORGE MASON UNIVERSITY, Fairfax, Virginia

Bachelor of Science in Computer Science, 2004.

3.47/4.00 GPA; Dean's List in all full semesters enrolled.

CERTIFICATION

HUMAN FACTORS INTERNATIONAL

Certified Usability Analyst (CUA), 2010

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