Customer Service Human Resources

Julianna Johnson

**** ************ **. 952-***-****

Eagan, MN 55122

**********@***.***

Objective

Expect to begin an entry-level position in the Human Resource department

and gain experience in the functions of labor contract, administration,

employment, recruitment, compensation, benefit programs, training programs

and performance management. And also utilize my communication,

interpersonal, organizational and customer service skills, in order to

increase productivity within an organization.

Summary Skills

. Flexible

. Multitask

. Customer service skills

. Detail oriented

. Organized

. Dependable

. MS office Suite (Word, Excel, PowerPoint)

. Type 35 wpm

Education

Concordia University

Bachelors Degree in Human Resources

Expected graduation 06/11

Inver Hills Community College Graduation 12/09

Associates of Science

Apple Valley High School

Graduated 2005

Work Experience

Cub Foods, Burnsville, MN 5/03 to Present

. Provided quality customer service

. Maintained a balance drawer

. Promoted items on sale

. Sold additional merchandise

. Conducted inventory checks

. Trained new employees

. Handled customer concerns ad complaints

. Managed complaints to ensure customer satisfaction

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