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Austin, Texas E-mail

***** ********@hotmail.

com

Corina Elisa Vela

Skills Conflict resolution

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Record management

Inventory control

Quality assurance

Team building skills

Highly dependable

Ability to train others

Excellent time management skills

Bi-lingual (English, Spanish)

Computer Programs (Microsoft Office)

Multi-phone line experience

Office Machinery (Faxes, copiers, etc)

Mail sorters and automated letter openers

Communication skills

Self-starter

Multi-tasking

Organizational skills

Problem solver

Strong work ethic

Education May 1992 - May 1996 David Crockett High School

Austin, TX

High School Diploma

High School Graduate

Employment

September 2010 - Present Balfour

Austin, TX

Customer Service Represenative in Call Center

Proactive communication in fast paced call center

Proactive communication with customers and client via

telephone

Perform data entry and use software program for all

orders

Perform quality control on accuracy of orders via online

orders and telephone orders

May 1996 - Present Roy Lozano's Ballet Folklorico

Austin, TX

Dance Instructor/Choreographer

Instruct and choreograph students in folk dances

Maintain the heritage for young students

Prepare students for upcoming performances around the

city

January 2007 - June 2010 Internal Revenue Service

Austin, TX

Mail Clerk

Opening large amounts of correspondence from taxpayers

Filing large amounts of correspondence for taxpayers

Run the daily report

Print and process the daily report

Deliver the mail to the appropriate locations

January 2007 - November 2009 SureScore, Inc Austin, TX

Data Analyst Assistant

Research large amounts of data for School Districts

Compiled large amounts of data for Presentations

Worked excessively on College Readiness standards for

students

Assessed over 100,000 students yearly for College

Readiness standards

Worked closely with many superintendents, principals,

teachers, students, parents

Scanned, Scored and returned reports in a timely manner

April 2006 - October 2006 U.S. Department of Commerce

Austin, TX

U.S. Census Bureau, Census Enumerator

Planned work by reviewing assignment area to determine

organization of neighborhoods and locate households for

conducting interviews.

Conducted interviews with residents in assigned areas by

following stringent guidelines and confidentiality laws.

Explained the purpose of the census interview, answered

residents' questions, elicited information following a

script, and recorded census data on forms.

Assessed quality control levels on selected addresses,

determined which samples passed or failed, and

maintained records for quality control verification.

Complied with accuracy standards while maintaining high

production rates.

Maintained records of hours worked, units produced,

miles driven, quality control results, and expenses

incurred in the performance of duties.

Met daily with supervisor to review and submit work, and

receive additional instructions.

September 2004 - May 2006 Austin High School Ballet

Folklorico Austin, TX

Director/Choreographer

Instructed and choreographed dances for high school

students

Worked to maintain a professional group for the public

and helped students maintain academic standards

February 2005 - April 2006 Call Vending Company

Austin, TX

Administrative Assistant

Processed new and existing TABC client applications

Worked in a fast paced office setting

Reviewed incoming work orders prioritized based on needs

Filed and kept list of inventory of equipment and music

May 1996 - October 2005 Sami Shows Austin, TX

Administrative Ticket Salesperson

Worked in a fast paced customer service setting

Worked closely with vendors and customers for craft

shows

February 2000 - November 2004 St. Sen. Gonzalo

Barrientos Austin, TX

Administrative Assistant

Opening large amounts of correspondence from sponsors

Filing large amounts of correspondence for Senator

Worked in a fast paced office setting

Reviewed incoming work orders prioritized based on needs

Filed and kept list of inventory of important data

March 1999 - March 2001 Mail Order Meds Austin, TX

Certified Pharmacy Technician

Worked one on one with pharmacists, doctors and patients

Prepared patients accounts and medications in a timely

manner

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