High School Manager
Resume:
LaTosha Richardson
*************@***.***
Experience
February 2006- February 2010
The Federal Reserve Bank of Atlanta
Cash Handler
? Ensures the appropriate circulation of a significant value of
currency/coin inventory to meet the needs of financial institutions
and public citizens during normal operations and periods of
contingency events.
? Applies job knowledge and experience to receive, verify and/or
pay out large volumes of currency and coin in a team environment.
? Applies judgment and discretion within the framework of
governing procedures to maintain custody and accountability until transfer;
uses computer skills to perform balancing and other accounting
applications, and move and store large volumes and significant values of
valuables.
Currency Processor
? Maintains, processes and destroys large sums of currency using
high-speed equipment.
? Detects counterfeits and altered notes through visual
inspection.
? Perform inventory maintenance, balancing, accounting and proof
generation via computer.
November 2003- February 2006
BankOne/ J.P. Morgan Chase
Support Specialist
? Receive, evaluate and answer routine customer inquiries
regarding auto loans via inbound direct both internal and external
calls.
? Respond to questions and complaints delivered by customers,
either by telephone or mail.
? Research customer problems.
? Responsible for preparation of various spreadsheets and
databases to support the department.
R & IP Associate(Retail & Wholesale Lockbox)
May 2002- November 2003
? Prepare and process large dollar and volume deposits for
commercial bank customers.
? Prepare and process deposits through scanner, recording
document images using specialized machinery.
? Carefully review and balance each deposit package.
November 2000- September 2001
Cingular Wireless
Customer Operation Assistant Manager I
? Assist external customer with routine request questions and
concerns through research and resolution.
? Researches products, services billing and installation/ repair
inquires.
? Collect and adjust for delinquent accounts from 30 to 120 days
past due via use (Mosaix) autodailer / manual phone contact.
? Arrange payment arrangements from which funds can be collected.
Education
New Orleans, Louisiana US
Dillard University
Bachelor's Degree - 5/1998
Major: Business Management
Xavier University Preparatory High School
New Orleans, Louisiana US
High School or equivalent- 5/1993
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