Customer Service Sales

Adriana Barrientos

**** .* ****** **, *** *** Colton, CA 92324

Phone: 951-***-**** ● Email: **************@*****.***

QUALIFICATIONS SUMMARY

A creative, organized businesswoman who executes well by meeting goals in making intellectual

decisions. Effective interpersonal communicator with excellent writing and speaking skills. Hasty in

identifying and solving problems and implementing process improvements. Capable of working well in

teams or independently in completing any task assigned.

CAPABILITIES

• Bi-lingual: English/Spanish speaking fluency

• Microsoft Office (Word, PowerPoint, Publisher and Excel)

• Customer service and leadership skills

• Fast learner, dedicated and flexible

• Team player and work well independently

• Ability to multi-task and adapt quickly in fast-paced work environments

EDUCATION

Bachelor of Science Degree in Business Administration: Sales and Marketing

Westwood College, Upland, CA October 2009

EMPLOYMENT

Marketing/Advertising

June 2009 – August 2010

Vans Warp Tour Festival, Pomona/ Los Angeles, CA

• Gathering, sorting and handing out promotional material.

• Interacting and communicating with customers.

• Accomplishing marketing and promoting goals.

Key Holder

Hot Topic, Orange, CA November 2007 - August 2008

• Achieved marketing and sales goals by staying current with the trends in pop culture and music.

• Stocked, organized and maintained a safe/fun work environment floor management control.

• Customer friendly in attending to the customers’ needs for exchanges and returns.

• Opening store, cash register duties, bank deposits, and documentation of sales.

Cashier/Packer

Wood Ranch BBQ and Grill, Corona, CA May 2007 - November 2007

• Gave full attention to customers’ seating needs, orders, and additional requests.

• Responsible for cashiering, organizing orders and reconciling the cash drawer at shift end.

Accounting Clerk

Mini Mailers, Irvine, CA July 2006 - January 2007

• Developed and maintained constructive and cooperative customer relationships.

• Performed data entry of cash receipts, invoiced clients daily and working with QuickBooks.

• Completed organizational tasks such as filling, faxing, answering phones and emailing.

Sale Associate

Target, Riverside, CA October-2004- January 2006

• Ticket price merchandise, Plano-gram displaying, Sign designing.

• Stocking, Organizing, Sales, Cash register responsibilities, as well as customer service.

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