Customer Service High School

Justin Bonkowski

objective

To obtain a career in a technical field while furthering

my education

Experience

May '09 - Present Whelan Security

Canton, MS

Foreign Trade Zone Security Guard

Maintain property security by restricting gate access to

authorized vehicles and personal

Tag and track incoming/outgoing trailers moving through

the Foreign Trade Zone

Verify Customs In-Bond loads for seal integrity before

being allowed access to the customer's site.

Work with US customs when In-Bond loads have been altered

without proper documentation

Inspect vehicles entering and exiting the facility for

contraband items and/or company property

Verify car haulers leaving the property are only removing

authorized vehicles

May '05 - March '09 Roush Industries

Livonia, MI

Drive Team Specialist/DTC Lead/Garage Lead

Maintain and track computer diagnostic equipment from

multiple locations

Develop and streamline procedures for retrieval of

Diagnostic Trouble Codes (DTC)

Work with engineers to ensure proper DTC retrieval from

prototype vehicles

Coordinate up to 80 drivers per shift across multiple

routes to ensure proper vehicle testing

Maintain and track keys for up to 400 test vehicles

Nightly audits of 120 company cell phones

Weekly key audits for up to 400 test vehicles

Assist coordination of engineers with software updates to

100+ fleet vehicles

Store/Track/Manage Digital information for company records

Assist and track engineers with reservations of prototype

test vehicles

Jan '05 - May '05 Consignment Outlet

Canton, MI

Truck Deliveries / EBay Sales Rep

Independently responsible for providing timely product

pick up and deliverers

Customer service with items in multiple showrooms

Providing Quotes for items to be sold on EBay

Processing and posting items to be sold on EBay

Education

1999-2003 Salem High School

Canton, MI

Vocational classes in auto shop, computer aided design and

drafting

2003-2005 Schoolcraft Community College

Livonia, MI

Classes in Electrical Technologies

Cell Phone: 601-***-****

147 LINKS DR APT 35L CANTON, MS 39046

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