CHristine J. anderson
*** *. **** ****** ************, NC Phone: 252-***-**** **************@*****.***
Objective:
I am seeking a full time position with an organization that will reinforce the skills that I have developed through my education
and work experience.
Professional Experience
Dominion Enterprises 2007 to 2010
Cycletrader.com Account Manager
Key Results:
Responsible for managing 150+ accounts that advertise on CycleTrader.com
Established a relationship with clients by contacting them every 3 4 weeks for monthly updates
Responsible for keeping up with monthly and weekly spreadsheets through Microsoft Excel
Handled billing for each account and collected on past due accounts
Completed training and was certified in annual sales training
Met monthly and weekly sales goals by 100%
CycleTrader.com Consumer Support Specialist 2005 to 2007
Key Results:
Responsible for incoming calls from private party customers who were having difficulty placing ads on CycleTrader.com
Handled technical support issue for customers
Collected fees from customers with declined or invalid credit cards
Kept weekly and monthly spreadsheet for daily calls, daily revenue collected, and incoming issues through Microsoft
Excel.
Stone Mountain flooring 2004 to 2005
Office Manager and Claims Representative
Key Results:
Handled all warehouse incoming inventory.
Took care of accounts payable and accounts receivable.
Handled all incoming calls on a multi line phone system up to 8 lines.
Responsible for handling all installation or damaged flooring claims for customers.
Made daily deposits and took care of other office duties.
Carpet world of Virginia 2002 to 2004
Installations Department Assistant Manager
Key Results:
Responsible for scheduling installations for customers and for sales personnel.
Handled incoming calls on a multi line phone system
Prepared weekly installer invoices.
Handled all customer complaints and claims
Kept inventory of installer supplies kept in office.
References Available Upon Request
Christine Anderson Resume