Administrative Assistant Quality Control
Resume:
Vickie D. Halsey
P.O. Box ***, Pocono Summit, PA 18346, 570--561-2926 or cell 570-
Objective To establish a professional, challenging and rewarding career with a
reputable and growth-oriented organization. To maintain a strong
reputation as a well organized self-starter, a superb multi-tasker, and
a results-oriented individual with a positive, customer-focused
attitude.
Experience 12/1999 - 8/2010 Pocono Health System, E. Stroudsburg, PA
Proficient in Windows 2007, XP, Vista, MS Word/Excel/Power
Point/Publisher, Outlook, and Lotus Notes. Proven ability to interact
well with high level executives and management team. Works well in a
fast paced, highly confidential environment. Provides backup
assistance to the Board Assistant. Provides backup assistance to the
President's Assistant. Develops 75% of written correspondence for VP's
follow-up. Handles follow-up on patient complaints, when necessary.
Processes mail, creates presentations, screens calls, coordinates
travel arrangements, schedules meetings, and juggles VP's heavy duty
calendar.
Administrative Assistant to Vice President of Medical Affairs
(2007-2010)
Reports directly to the VPMA; majority of work is physician-related.
Highly involved in the processing and completion of new physician
contracts and also contract renewals. Acts as liaison between physician
and VPMA when there are outstanding contract issues to be resolved.
Extremely involved in the processing of physicians' sign-on bonuses,
oncall payments, directorship stipends, and any other monthly
administrative payments.
Processes payroll and productivity bonuses for all Hospitalists.
Handles follow-up on patient complaints, when necessary.
Coordinates monthly collaboration and status meetings with executives
and physician associates.
Coordinates monthly New Physicians' Orientation Program.
Provided necessary contract knowledge and input which resulted in the
development/purchase of a new Physician Contract tracking system
(Meditract), which created a 100% time savings when searching for
contracts and knowing when to renew.
Coordinates the following monthly/quarterly committee meetings:
Infection Control, Anticoagulation, Endovascular, Ethics Committee,
PULSE Committee, Quality and Patient Safety Council, Professional
Development and Education Council.
Administrative Assistant to Sr. Vice President of Operations
(2005-2007)
Coordinated Administrative On-Call Schedule for Executive Management
Team.
Coordinated monthly Management Team Meetings.
Provided necessary policy and procedure knowledge and input which
resulted in the development/purchase of a new Policy & Procedure
tracking system, which created a 100% time savings when searching for
a policy.
Transitioned from this position to assist the VPMA, many
responsibilities are mentioned above.
Administrative Assistant to Vice President of Patient Care Services
(1999-2005)
Reports directly to the VP of Nursing; majority of work is
nursing-related.
Highly involved in the development of new and revised policies and
procedures.
Coordinated Nursing Community Meetings, as well as Health Fairs.
Coordinated yearly Nursing Excellence Awards Program & Nurses Week
events.
Coordinated yearly Physician of the Year Awards Program.
Provided weekly patient care updates via HAP, JCAHO, AONE, PERONL, AHA,
and The Advisory Board).
Coordinated travel & housing for traveling RN's and oncall physicians.
Played major role in preparation for Hospital JCAHO Survey (Joint
Commission Accreditation Hospital Organization).
Coordinated the following monthly/quarterly committee meetings:
Infection Control, Nurse Professional Practice Committee, Nursing
Directors meeting, and Patient Care Management Team.
05/1999 - 11/1999 MANPOWER, INC. Tannersville, PA
Site Location: Sanofi Pasteur, Swiftwater, PA
QC Document Specialist, Quality Control Department (3 months/temp)
Revised SOP's, Validation Protocols, Validation Reports, Specifications
and policies and procedures.
Transcribed minutes for weekly departmental meetings.
Provided general support to Quality Control Personnel as needed.
Motivation Systems Assistant - Human Resources Department (3
months/temp)
Processed benefits for new hires.
Processed healthcare coverage changes for employees, as they occur.
Processed monthly healthcare premiums for retirees.
Prepared forms, meetings, and exit interviews for terminating
employees.
Provided employment verifications. Processed mail, ordered supplies,
provided general support to HR
01/1997 - 04/1999 IBM GLOBAL SERVICES Pinebrook, NJ
Senior Programmer Analyst -
Proficient in CICS, Cobol2, DB2, Xpediter, Changeman, Jobtrac, TSO,
Micro Focus Workbench, Fileaid, VSAM, JCL's, MVS.
Identified, designed, and maintained application systems projects using
Sungard's Omniplan/Omniplus Database Information for processing
customers' financial statements.
Analyzed written and oral specifications, coded, tested and installed
programs according to those specifications.
Handled pre/post release administrative duties.
Programmed and installed a major upgrade system transforming Sungard's
Omniplan database to the new Omniplus database.
09/1985 - 12/1996 PRUDENTIAL INS. CO Roseland, NJ
Programmer Analyst (1990-1996) -
Proficient in CICS, Cobol2, DB2, Xpediter, Changeman, Jobtrac, TSO,
Micro Focus Workbench, Fileaid, VSAM, JCL's, MVS.
Successfully telecommuted from my home office for 5 years.
Identified, designed and maintained application system projects using
information-processing technologies for Prudential's Compensation
System.
Designed a mater record reporting system resulting in a 75% cost
reduction and a 100% time savings.
Eliminated hours of manual processing for our customers.
Streamlined printing processing to one central location resulting in
systems resource savings and efficiency.
Researched and implemented future system enhancements and wrote
specifications accordingly.
Executive Secretary to VP of DA Systems (1985-1990)
Provided word processing, typing and other administrative duties for VP
of District Agency Systems. Handled all travel arrangements, planned
and coordinated business meetings and seminars. Juggled calendars,
prioritized mail, prepared monthly status reports, screened calls,
ordered supplies, transcribed dictation, created and prepared
presentations.
Education 2003-2005 University of Phoenix Online
Part-time - Earned credits toward B.A., Business Administration
Program.
1987-1989 Bloomfield College Bloomfield, NJ
Part-time - Earned credits toward B.A., Business Administration
Program.
1981-1983 The Berkeley College New York, NY
Dean's List Graduate.
Associate in Applied Science Degree.
Interests Coaches Step Team, writes poems/songs; enjoys family time.
References Will be furnished upon request.
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