Customer Service Quality Control
Resume:
Olivia G Lopez
***** ******** **. ********, ** **604
*********@***.***
OBJECTIVE
Seeking a challenging position where I may use my knowledge and skills to contribute to the
success of your organization.
WORK HISTORY
2010- Present Sanitation Supervisor
Morehouse Mustard, City Of Industry, CA
Duties: Supervised two shifts of sanitation. Sanitation for production and building and grounds.
Maintained the label room and supply room. Supervised wash downs and sanitation of fillers and
surrounding areas.
2010-2010 Seasonal Distribution Forklift Driver
Miller Coors Brewery, Irwindale, CA
Duties: Transporting pallets of beer from the depalletizers to waiting trucks or into the
warehouse for future orders. This process was done with the use of a double fork lift.
2009-2010 Production Lead/ Manning Organizer/ Quality Control
Torn & Glasser, Rancho Dominguez, CA
Duties: Responsible in coordinating the needed staff with the temporary agencies daily.
Supervised, seventeen co-workers in the table pack department. Handled rush orders, store
orders, raw material, packaging, inventory and finished paperwork. Also audited all finished
orders for accounts payable to process. This was approximate 90+ orders plant wide. Processed
samples of foreign material with photos and documentation. Input the information into the QC
data base for future reference. Swabbed equipment between allergens or start ups.
2008-2009 QA Tech
Niagara Bottling, Ontario CA
Duties: Test each batch of Glaceau Vitamin Water for PH, titration, brix, vitamin C, taste and
appearance. Check production samples hourly for all of the above plus net weights and torque
integrity. Responsible for start ups, change overs, bottle code and raw material changes. Maintain
sample library and to be readily available as the backup lab tech for the purified water side of the
business.
1989-2008 Hy-Tech
Mars Petcare Inc., Vernon CA
Duties: Batching, mixer operator, net weights, quality control, packaging, depalletizers, shipping
and receiving, cycle count, opened and closed shipping orders, stock room attendant, forklift
operator, forklift battery maintenance, trainer of new employees, supervisor (Coordinator), also
published SOP manuals for proto-type machines.
1987-1989 Customer Service/Computer Entry
Hager Hinge, Vernon, CA
Duties: Switch board operator, customer service, computer entry, shipping, accounts receivable
clerk, account controller and assistant office manager.
1982-1987 Robbery Prevention/ATM Technician
Crocker Bank, El Segundo, CA.
Duties: Armed security officer at Croker Bank locations as lobby security during working hours.
During the evening hours became an on call ATM Technician troubleshooting and filling ATM’s.
CERTIFICATIONS
• Forklift
• First Aid
• CPR
• Chemical
EMPLOYMENT RECOGNITION
• Kal Kan Foods: Letter of Appreciation. For organizing the “2002” Company Christmas
party with the entertainment committee.
• Master Foods USA, A Division of Mars Inc. Appreciation Award for assisting in the
“35th” Anniversary Party in 2004.
• Red Cross Letter of Recognition in the “2005” Katrina Disaster deployment with the Kal
Kan Foods group.
COMMUNITY SERVICE
2001 City of Pico Rivera “Community Pride Day”, volunteered to
•
paint and design new landscapes for the schools in the city
2002 City of Pico Rivera “Sheriffs’ Department Toy Drive”,
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distributed toys to kids during the Christmas holiday
2005 Katrina Disaster Red Cross volunteer- Kal Kan Foods
•
representative. Worked in Baton Rouge Louisiana as the senior
shipping and receiving operator.
2008 Kiwanis Club- City of Hacienda Heights Chapter, “Adopt a
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Road” volunteer to beautify Colima Rd.
Blood and platelet donor with the Red Cross, City of Hope and Long
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Beach Memorial.
EDUCATION
• El Rancho High School, Pico Rivera, CA 1977- Graduate
BILINGUAL
• Spanish –speak, read
REFERENCES
• Professional and personal references available upon request
Contact this candidate