SR. PROGRAM MANAGER
Achievement-focused leader with highly developed skills in management,
supervision, quality and IT. Proven commitment to team building,
demonstrated by ability to lead and motivate staff. Progressive management
experience in aerospace, automotive, financial services, insurance,
healthcare, pharmaceutical, consumer products, commercial building products
and machine tool industries.
Leadership Project Management Best Team Building Business
Practices Objects
Project Management Scalable Process Mentoring Microsoft
Office Orientation Office
Program Management Continuous Improvement Training Microsoft
Project
Business Strategy Quality Assurance Staff Microsoft
Development Development Visio
Business Process Integrated Product Teams Entrepreneursh Microsoft
Re-engineering ip Windows
PROFESSIONAL EXPERIENCE
UMT Consulting Group, New York, NY 5/2010 - 8/2010
MS-Project Management Consultant - Contract Position
Worked with client company's Global and Business Process Owners in the
design and documentation of processes, requirements and deployment for
pilot and roll-out to 11 business within the Company.
Planned and facilitated client Blueprint workshops for MS-Portfolio Server
and Idea Management process design.
Facilitated and fully documented new and existing processes into flow and
swim-lane diagrams and RASCI documents.
Facilitated best practice workshops for "Should Be" and "To Be" processes
for Portfolio and Idea management.
Organized and facilitated best practice business requirements gathering
sessions and fully documented each requirement and the Gaps.
Sallie Mae, Inc., Fishers, IN 5/2009 - 5/2010
Senior IT Project Manager - Contract Position
Planned, guided and managed installation of the new IT infrastructure for
the U. S. Dept of Education Student Servicing platform. Managed all
planning and management aspects of the project activities using Microsoft
Project Standard 2007.
Management of new IT infrastructure implementation and application
development SDLC in coordination with Business PM activities
Organized and controlled the Risk and Issues management process for this
major Government Contract program.
In charge of all over-site and reporting to executive management on all
aspects of the IT infrastructure and application development SDLC progress
using MS-Office and Business Objects querying Clarity, Service Desk and
Quality Center.
Worked with all application development project managers to deliver there
programs according to the established requirements and time-line.
Job Search 1/2009 - 5/2009
CDW / Berbee, Inc., Carmel, IN 3/2008 - 1/2009
Senior Enterprise Project Management Consultant
Installed, configured, trained and mentored client companies in Project
Server 2007 and Project Management for North American provider of advanced
technology consulting services.
Assessed the organization, PMO and Project Management staff for maturity as
related to PMI best practices.
Assessed organizational needs of regional hospital account. Delivered
custom configuration of Project Server 2007 within four weeks. Enhanced
PMO capabilities eliminating need to hire additional staff.
Led successful hospital conversion from Project Server 2003 to Project
Server 2007 within six week. Provided full staff timekeeping features
which eliminated need for second system.
Designed series of ten sales packages utilized by over 3,000 sales
personnel. Generated significant nationwide customer interest for unique
lower cost phased implementation approach.
Increased utilization of Project Server 2007 and reports by all executives
and project team members by authoring and presenting thorough project
management best practices methodology.
Led project team in assessment and delivery of Project Server 2007 at major
dental insurance company. Modified and enhanced multiple reports and
provided new resource management options which identified workloads and led
to realignment of assignments.
Indiana Farm Bureau Insurance, Indianapolis, IN 12/2004 - 3/2008
Project Management Advisor
Mentored and trained business and IT project managers in best practices.
Managed weekly PMO processes, keeping all project plans up to date.
Managed all program and project status reporting.
Mentored business and IT project managers while developing project plans
and metrics which were instrumental in managing replacement of statewide
legacy systems.
Automated complex and intensive time consuming manual reporting processes
within Project and Office. Saved five-man hours/week for PMO staff.
Developed project management processes and authored PMO procedures based
upon PMI methodologies which were used company-wide to standardize tool
usage and PM processes.
Managed existing MS-Project Server implementation, upgrades and
administration, including feature improvement and error correction.
Achieved 98% operational capacity.
Anthem / WellPoint, Indianapolis, IN 10/2004 - 12/2004
Contract Lead Project Manager, IT - UID Conversion
Managed multi-functional IT team to provide environment for new unique
identification system (non-Social Security number based) for four U.S.
regions. Managed teams including server, database, quality and application
algorithm.
Facilitated program meetings to inform customer and stakeholders, developed
metrics and produced reports which resulted in shared knowledge of current
status of projects and facilitated changes to improve performance.
Eli Lilly & Company, Indianapolis, IN 11/2003 - 10/2004
Contract GBIP PMO Release & Support Project Management
Managed General Business Improvement Program (GBIP) wide PMO release and
support project plans and reporting.
Facilitated weekly executive GBIP management project plan and metric
reporting meetings. Automated multiple PM processes and saved more than ten
man hours/week.
Mentored and managed project managers in defining, tracking and publishing
updated project plans and metrics. Produced standardized weekly executive
reports which analyzed progress of each project in program in simplified
set of charts and reports. Met target dates three consecutive quarterly
implementations.
Job Search / Attempted to Start New Business 6/2003 - 11/2003
Rolls-Royce Corporation, Indianapolis, IN 1/1991 - 6/2003
Business Unit Quality, ERP, BPI, Test Department Supervisor and IT Project
Manager
Managed on site business unit project teams for enterprise-wide integration
of SAP software and ErP implementation of process changes. Reported
directly to business unit president.
Reported to Major Business unit Quality Director where I worked with the
entire business unit to improve processes and test new Business Processes
as they were being implemented.
Managed projects to track and improve customer satisfaction, reduce
customer quality issues and report status.
Directed process improvement initiatives that resulted in more than $2.5M
in annual savings by performing audits of business processes which
eliminated non-conformity and trained personnel in new processes.
Rolled out new process to embed the businesses strategic initiatives to all
employees incentive goals.
Managed a team of 8 Engineers and Technicians in the Engine Test Department
to upgrade and maintain test cells.
Program Manager, USAF Programs - T56 Turbo-Propeller Engine Product Line /
Indianapolis, IN
Managed $140M product line which represented in excess of 15% of sites
gross revenue. Led nine direct reports with staff of 45, including project
managers, customer support, engineering, administrative and order
maintenance personnel. Product line provided USAF with spare parts and
engineering design services.
Managed with full profit and loss responsibility, $10M USAF funded
Component Improvement Program (CIP) and BU funded Commercial Engineering
Programs (CEP). First product produced by this effort resulted in
additional $2.5M in gross revenue first year.
Led Business Development & Product Support teams on domestic, European and
Far-East trips resulting in $25M in additional CIP work and more than $150M
in spare parts orders.
Deputy Technical Director, Department of Energy, PEM Automotive Fuel Cell
Development Program, Los Alamos, NM
Managed approximately 50 on-site personnel from multiple technical
disciplines and five participating industrial team organizations in all
facets of development program at Los Alamos National Laboratory.
Achieved completion of functioning laboratory prototype unit in 2.5 years.
Led embedded control development team on fuel cell system and seven man-
year embedded real-time operating system development project completed on
time in 2.5 years.
Directed development of follow-on business proposals to DoE for Phase II
and Phase III of Fuel Cell Hybrid Automotive Power Plant program, which was
awarded $150M in additional revenue.
Timark Microsystems, Inc. Indianapolis, IN 1981 - 1991
Co-Founder - Entrepreneurial Product Development & Engineering Development
Company
Entrepreneur turned an original $500 business investment into an electronic
and electro-mechanical controls development and contract manufacturing
company into annual sales of >$2M.
Performed all sales and marketing activities, including initial
requirements gathering, proposal/contract development and negotiations.
EDUCATION & PROFESSIONAL DEVELOPMENT
MBA, Kelley School of Business, Indiana University, Bloomington, IN 1998
BS, Computer Science, Rose - Hulman Institute of Technology, Terre Haute,
IN
PMP, Certified Project Management Professional, Project Management
Institute, 2001
MCTS, Microsoft Certified Technical Specialist - Managing Programs using
Project Server 2007
Process Improvement Leadership Certificate, Process Management Institute,
2001
EFQM Self Assessment Certificate, European Foundation for Quality
Management, 2001
COMMUNITY INVOLVEMENT
Founding Director/President, MS-Project User Group - Central Indiana
Chapter (MPUG-CIC)
Appointed by Secretary of Sate to serve on Control Systems Proposal
Evaluation Committee of
Corporation for Science & Technology for State of Indiana, 1984 - 1988
Appointed and elected to various Christian church leadership positions
including
Financial Secretary, Deacon, Elder and Vice Chairman of Board of Directors