Manager Customer Service
Resume:
ARTURO SOSA
HOUSTON, TX. 77095
*******@*****.***
PROFESSIONAL EXPERIENCE:
Telmar Network Technology
Lead Shipper 5/08 - present
. Responsible for printing orders as they are received
. Pulled and verified orders
. Write material release and get orders ready for release
. Transfer any material leaving or returning to warehouse
. Proficient in Peoplesoft and Fulcrum
Telvent
Shipper / Receiver 12/04 - 5/08
. Track materials for construction and assembly using internally-
developed
materials planning software.
. Use Federal Express on-line system to prepare shipments for pick-
up.
. Responsible to sign for and accept all products and deliveries
. Locate and pull work orders in a timely manner to be given to
the manufacturing floor
. Receive inventory parts and process the inventory into the
computerized manufacturing system.
.
Peapod / Randalls 11/96 - 12/04
. Manager responsible for sales, customer service, pick-ups and
deliveries
. Maintaining database for customers, closing reports, customer
satisfaction
. Training all employees
. Manager of Fuel Station
Rent -A - Center 04/94 - 06/96
. Assistant Manager responsible for store operations in absence
of manager
. Handled collection calls
. Inventory control
Wall Street Deli, Inc. 05/92 - 04/94
. Restaurant Manager responsible for catering, Training of all
employees
. Merchandising Purchasing, accounting, retailing, budgeting,
shrink control
Service Enterprise, Inc . 04/87 - 05/92
. Delivery Vendor Routeman duties consisted of maintaining,
installing and procuring locations for postage stamp machines
. Responsible for collection and depositing of all monies
R.C. Cooper, Inc. 11/85 - 4/87
. Restaurant Manager, Successfully operated all aspects of
bookkeeping, inventory control, and cash over/short
Time Saver Stores, Inc. 07/73 - 6/85
. Store Manager, Started in an entry level position and progressed
to Manager
. Responsible for complete operation of business
Education
Certificate in PC Literacy, US Career Institute
Meadows Draughton College, Computer Courses
Delgado Junior College, Commercial Art
Special Skills
Fluent in Spanish
Operate Forklift
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