Customer Service Sales

**** *. ****** ( Chicago Illinois *****

773-***-**** ( **********@*****.***

Elizabeth Rogers

objective

Accomplished, performance driven professional with a strong

background in sales, excellent customer service,

organizational and communication skills. Looking to secure a

position within a growing company that will utilize my current

skills and build new ones.

Employment

Jun 2010- Sep 2010 MMP Finance Chicago, IL

Loan Officer

. Responsible for detailed and structured verification and

originations of online payday loans.

. Made frequent and daily calls to potential customers in order

to gain their business.

. Received inbound calls in order to update and adjust customer

profiles according to their specifications.

. Worked within a team to increase company business with

professionalism and a courteous demeanor.

Nov 2009-Mar 2010 Underground Station Calumet, IL

Assistant Manager

. Gain knowledge about daily and weekly sales goals and drive

the business to achieve them.

. Assist in merchandising, display maintenance and visual

changes according to owner standard.

. Suggest new display and products that increased earnings by

25%

. Consistently achieved the high demand of daily, weekly and

monthly sales goals.

. Sold the latest women men, and kids shoe's as well accessories

and apparel.

July 2008 - Sep 2009 Ovah the Heel Boutique Chicago Illinois

Manager

. Responsible for detailed organization and appealing interest

of the establishment.

. Assisted customers in the purchasing of the women shoes.

. Maintained an energetic, fast paced environment for the

customers as well as the employees.

. Oversee the interviewing and hiring of potential employees

along with coaching and the development of a team.

Oct 2008- Dec 2008 Carson Pirie Scott North Riverside Illinois

Sales Associate (Seasonal)

. Created fragrance displays according to store specifications

. Sold designer fragrances to a daily customer base, meeting

and exceeding daily and weekly quotas.

. Managed cashiering activities in areas of purchasing, returns

and exchanges and enforced store policies.

Sep 2003- July 2007 United Parcel Service Hodgkins, Illinois

Package Handler

. Loaded and unloaded packages on and off of freight trucks

within a specified amount of time

. Removed merchandise from the line onto designated pallets

according to company policy.

. Received and checked in merchandise totaling over $50,000

according directly from manufacturing companies.

Education

Aug 2006- Feb 2008 Dudley Beauty College Chicago, Illinois

Major Cosmetology

Minor Esthetics

Aug 2003- May 2004 Richard M Daley College Chicago Illinois

Major Business

Minor Psychology

Aug 2002- May 2003 Chicago State University Chicago Illinois

Major Physical Therapy

Minor Business

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