Customer Service Sales
Resume:
James M. Daniels, Jr.
*** * ***** ******, ****, NC 27511
***********@*******.***
Innovative professional with 10 years of progressive
Summary of professional warehouse and sales experience.
Qualifications Demonstrated capacity to provide comprehensively while
effectively managing all essential tasks.
Highly versatile and adaptable; able to anticipate and plan
for unusual circumstances
Adept at developing and maintaining detailed administrative
and procedural processes that reduce redundancy, improve
accuracy and efficiency, and achieve organizational
objectives.
Highly focused and results-oriented in supporting complex,
deadline-driven operations; able to identify goals and
priorities and resolve issues in initial stages.
Advanced ability to attain goals and objectives through
delegating and managing teams.
Key Skills Professional demeanor Shipping & Receiving
Warehouse operations & Purchasing
management Scheduling
Inventory control & Interpersonal & organized
Inspection Customer relations
Pallet operation Supervisory experience
Forklift operation &
certification
Key account management
Technology MS Office, Windows XP, Vista, Trend, UPS shipping, FedEx
Professional Lansing Building Products -Durham NC 2000-2010
Experience
Warehouse Manager/ Sr.
Inside Sales
Developed and maintained new and existing clients and
accounts. Troubleshot client inquiries and made
recommendations based on my advanced knowledge of our
products and services. Provided and ensured excellent
direct customer service support. Supervised 8+
employees. Managed shipping and receiving. Established
and implemented inventory control standards. Operated
two and three stage forklift, cherry picker, and stand
up forklift. Scheduled driver's deliveries according to
the most efficient route. Ensured accuracy of materials
on driver's deliveries. Completed daily reports and
margins autonomously. Met targeted departmental goals
and deadlines. Performed daily cycle count to ensure
accuracy of warehouse inventory. Purchased materials
using ABS computerized inventory systems. Reduced
redundancy by tracking and maintaining inventory and
purchases. Encouraged company values and demanded the
highest standards of conduct from myself and others.
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