Sales Customer Service
Resume:
John E Lynch
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Qualifications
Excellence in problem solving and decision-making Well organized and task proficient Customer-service
orientated
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Professional Experience
AmeriChoice 12/09 – 9/10
Route Sales Representative
Sold and delivered product to hospital gift shops in established multi state route. Maintained customer rapport,
setup displays, managed inventory in shops and offsite storage unit. Responsible for reaching monthly sales goals
and promote seasonal and promotional items for additional sales. Reported daily sales via handheld device.
Submitted weekly expense reports. Maintained a clean and organized company vehicle.
Interstate Brands Cooperation 11/06 – 5/09
District Sales Manager
Responsible for the supervision of route drivers including training and problem resolution. Accountable for
meeting and attaining district goals and objectives including weekly and monthly quotas. Ensure programs and
policies are effectively implemented and work regularly with all Route Drivers with a view to instruction and
encouragement. Personally cover Route Drivers route when needed due to illness, vacation, or limited staff
resources. Consistent follow-through and monitoring of district Route Drivers, recognizing problems early and to
the collection of related monies and issuing invoices. Handle customer issues, complaints, and problems in a
courteous and prompt manner while exhibiting a customer-focused style of service.
Frito Lay Corporation 01/06 – 11/06
taking measures necessary to run efficiently. Prepare, process, and execute orders and sales contracts in addition
Route Salesman
Delivered and merchandised products in an efficient and timely manner to designated store locations. Listened to
and resolved customer complaints regarding products or services. Prepared customer orders and sales contracts as
well as maintained sales and delivery records. Maintained merchandise and sales promotion displays in each
location ensuring adequate product inventory control. Accountable for making sound and quick decisions
regarding product and product distribution.
Interstate Brands Corporation 06/99 – 12/05
Route Salesman
Accountable for maximizing sales on assigned routes by delivering and servicing new and existing customers.
Responsible for timely ordering of product and accurate settlement of route daily. Established positive customer
relations through efficient customer service. Built and maintained product displays in each store ensuring product
inventory control. Executed promotions and developed positive customer rapport.
Schwans Corporation 09/98 – 5/99
Route Salesman
Responsible for home delivery of products to customers within designated sales route. Accountable for
maintaining customer base and building new client relations. Upheld excellence in customer service, ensuring
customers informed of new products and price changes. Prepared, processed and executed orders. Collected
money from customers and kept accurate detail of transactions on customer receipts.
Kirchner Industries 04/94 – 08/97
John Lynch Resume Page 1 of 2
Leadman
Managed and aided labor workers in the preparation and production of various concrete blocks and pavers. Job
duties included washing, cutting and splitting as well as preparing forms for pouring concrete, repairing and
patching minor damages on finished concrete products and using various manual and power tools. Responsible
for maintaining product quality and efficiency in production.
Henry’s Tool Center 09/92 - 04/94
Warehouse Manager
Planned, directed and coordinated warehouse storage and distribution of product and materials. Supervised the
activities of employees, engaged in shipping and receiving and storing materials. Reviewed work orders, invoices
and confirmed reports and monitored the distribution of products. Maintained safe and efficient warehouse
conditions including overseeing equipment and ordering maintenance or replacements when needed.
Kirchner Industries 08/87 – 09/92
Laborer
Worked in a fast-paced environment in the preparation and production of various concrete manholes and box
culverts. Duties included preparing products for distribution by pouring and forming concrete, working with
various stone and keeping work area clean and organized.
Summary
I am confident my professional history as well as strong work ethic will be of great value to your organization. I
look forward to meeting with you to discuss the ways my expertise can bring results to your company and how we
can work mutually to accomplish your business goals.
John Lynch Resume Page 2 of 2
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