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Customer Service High School

Location:
Fort Pierce, FL, 34947
Posted:
October 18, 2010

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Resume:

**** ****** * .**** ******,Fl *****

Phone 772-***-**** . E-mail abi4xq@r.postjobfree.com

Jasen B. Knight

Objective

My objective is to gain meaningful employment and

job experience. I have always been a fast and eager

learner. I am also a team player and fully capable

of receiving and completing tasks in a timely and

professional manner. I also am a dependable and

highly motivated employee who values employment and

comradery of the overall work experience.

Employment

2006-2008 Donadio Architects and Associates Vero

Beach, Fl

Draftsman

My duties included creating construction documents

using various programs including AutoCAD, AutoDesk,

and Photoshop. I also worked very closely with

clients, engineers, and contractors to maintain

communication. In addition I helped out around the

office in any way that I could, which included

printing, faxing, working on presentations for

potential clients.

2005-2006 Millwork Sales Inc.

Orlando, Fl

Order Selector/Forklift Operator

While working at Millwork Sales Incorporated my

duties included filling orders daily. Orders varied

from simple building products to pre-constructed

door units. I also loaded and unloaded delivery

trucks daily using forklifts and cherry pickers. I

also worked assisted customers to ensure the best

buying experience.

2004-2005 Sprint PCS Orlando, Fl

Activation Specialist/ Customer service rep.

While working at Sprint PCS my responsibilities as

an activation specialist were to activate new

accounts. My duties included credit checks,

determine deposit and issuing phone numbers. I also

handled minor customer service issues and

transferred to appropriate department if needed.

2003-2004 Convergys

Orlando, Fl

Customer Service Representative

While working at Convergys as a customer service

rep. I was the point of contact by answering

incoming calls from existing and new cable and

internet customers. I walked consumers through a

process to decide which cable/internet package best

suited there particular needs. I also helped with

tier 1 technical support. I also issued credits for

down internet and cable service.

2002-2003 Convergys Fort

Pierce, Fl

Dell Technical Support Agent

While working at Convergys as a technical support

agent my duties included troubleshooting issues for

residential and commercial accounts. I also ordered

replacement parts and programmed software as

needed. In addition to that I schedule in home

visits by technicians and handled minor customer

service and retention calls.

2002-2002 Radisson Beach

Resort Fort Pierce, Fl

Dishwasher/Prep Cook

Facilitate food service. Clean tables, carry dirty

dishes, replace soiled table linens; set tables;

replenish supply of clean linens, silverware,

glassware, and dishes; supply service bar with

food, and serve water, butter, and coffee to

patrons.

Education

2007-2008 Indian River State College Ft. Pierce, Fl

Architectural Drafting and Design

While attending Indian River State College I

majored in Architectural Drafting and Design. This

focuses on drafting constructions documents using

computer software. I study a wide variety of

graphics and design using multiple applications and

such as Photoshop, GIS, Sketch-up etc.

2003-2004 Valencia Community College Orlando, Fl

Drafting and Design Technology

While attending Valencia Community College I

majored in Drafting and Design Technology. This

focuses on Computer Aided Drafting. As well as

conventional drafting using pens, pencils,

stencils, and drafting paper. I also began my minor

study of Computer Information Technology.

1995-1999 Ft. Pierce Westwood High School Ft.

Pierce, Fl

H.S. Diploma

While attending Westwood High School I was a four

year lettermen in basketball. My major was Drafting

and Design Technology. I was also a part of the

Pre-Collegiate Club and Student Body Government

while maintaining and graduating with a 3.0 grade

point average.

References

XDante Williamson (Sgt. U.S. Navy)

843-***-****

X Kenneth Bowe (Personal Chef)

407-***-****

X Yasmin McGarrah (Corrections Officer)

407-***-****



Contact this candidate