RAVI KOTHARI

312-***-**** . abi4xd@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

. Overall 5 years of experience in IT industry and more than 3

years of experience in SAP environment as a SAP BASIS

Administration.

. Solid ability to work closely with clients and internal teams to

assess needs and implement solutions.

. Worked extensively on System Copies, Client Copies, Database

Backup using Veritas Netbackup, and experienced in installing

EHP, applying Support Packages/add-ons/notes/transports

. Exemplary communication, analytical, and problem-resolution

skills.

. Successful team member and team leader. Excel at meeting

budgetary and schedule goals.

Software Skill

ERP: SAP 4.6C, 4.7, SAP ECC 6.0, Solution

Manager 4.0,

SAP Netweaver 7.0/7.1, SAP BI 7.0/7.1,SAP

BW 3.5,

SAP XI 7.0, EP 7.0, SAP Business Objects

Enterprise 3.0.

Programming Languages: C, JAVA, VB, PL/SQL, Poweshell,

Shell scripting.

Database: MS SQL Server, MySQL, MS Access, Oracle

9i.

Software Packages / Tools: HP SIM, Tidal Horizon, HP OVPM,

Remedy Action Request System, MS Project

Server, MS Office, System center Ops

Manager(SCOM), CA Wily Introscope for SAP

NetWeaver.

Operating Systems: Windows Server 2003/2008, HP-UX, Linux,

MAC OS X.

Web Technologies: HTML, XML, MS Publisher, PHP, ASP,

AJAX.

PROFESSIONAL EXPERIENCE

Intel Corporation Folsom CA

Feb 09- Present

SAP Basis System Engineer - ERP Services

. Provide SAP Basis administration Support, Problem analysis and

resolution, and other activities required to maintain system

integrity and maximize uptime.

. Monitoring performance, trouble shooting, tuning and planning

capacity at both the SAP Basis level and at the Server OS.

. Excellent knowledge about administering and managing SAP J2EE

Web Application Server. Excellent knowledge of the tools: J2EE

Visual Administration, NWA, Configtool, SDM, System Analyzer and

other configuration tools.

. Installed and configured Load Balancing using SAP Web Dispatcher

and Logon Groups.

. Performed System Refreshes of SAP R/3 4.7EE using Backup/Restore

method

. Configured and maintained operation modes, printers, spools, RFC

connections.

. Installed and configured backup and recovery system using

Veritas Netbackup. Also Involved in Disaster recovery

implementation and testing to ensure High Availability of

Production System.

. Configured Early Watch Alerts, System Administration, System

Monitoring, Service Level Reporting, and Business Process

Monitoring for Business processes, background jobs, and process

chains, Solman Diagnostics for E2E Root Cause Analysis (RCA),

E2E Workload Analysis, E2E Change Analysis, E2E Trace Analysis

and Wily Introscope.

. Installed and Maintained Third party tools like HP SIM,

TaxWare.

. Participating in the application support, deployment and

integration, designing and processing documentation, and

adhering to system and security integration standards.

. Providing technical support including rotational on-call duties

typically 12x7, preventive maintenance and server security.

The Kellogg's Company Oak Brook, IL

May 08- Jan 09

IT/Analyst - Infrastructure - SAP Basis

. Performed System Monitoring and troubleshooting, including

configuration of Transport Management System.

. Implemented Security and Authorizations using Central User

Administration for Role creation, Profile Generation, assignment

of roles to end users

. Developed and implemented strategies for applying support

packages, kernel upgrade, OSS notes and monthly maintenance.

. Created step by step documentations on role maintenance,

authorization management, user administration and participated

in business process design.

. Gained Knowledge of installing SAP Netweaver 7.0 usage types

PI/XI, Portal, AS Java, AS ABAP.

. Assisted team members through production issue resolution.

. Configured Solution Manager with other systems in the landscape

and did performance tuning.

. Performed reviewing, monitoring and resolving the dumps.

. Checked and resolved spooling issues.

. Part of the implementation team of Tidal Horizon to Kellogg's

North America SAP Systems for monitoring and early watch reports

MST-IT Center Rolla, MO

Aug 07-May 08

IT 2-Tier Support

. Performed Requirements Gathering, Hardware and Networking

Support, Troubleshooting.

. Administered and configured SAP sytems.

Vaibhav Power & Structural Kota, India

Jan 06 - Dec 06

Assistant Manager, Infrastructure Operations

. Managed the M.I.S department.

. Defined the business processes, documented design document

including unit / integration test scenarios, conducted unit /

integration testing and assisted in end user

system/report/functionality testing and sign.

National Thermal Power Corporation, Dadri, India

May05 - July 05

Intern

. Assist Sr. Manger with defining, implementing and documenting

various projects using project management tool.

. Prepared Technical documentation, Operation Procedure, Execution

Procedure, Unit Test Plan.

Education

Missouri University of Science & Technology, Rolla, MO

M.S in Information Science & Technology - Dec 2008: GPA 3.34/4.0

Rajasthan University, Rajasthan, India

Bachelor of Engineering in Information Technology- May

2006: GPA: 3.5/4.0

CERTIFICATION/TRAININGS

. ITIL Foundation Certificate in IT Service Management.

. Graduate Certificate in Enterprise Resource Planning (ERP).

. SAP Certificate of Excellence, authorized by SAP America, Inc.

. Took various SAP administration trainings offered by SAP like

ADM100 and ADM200.

. E2E 100 Root Cause Analysis

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