Customer Service Manager

PRESTON H. MCGRIF

**** ****** **** ? Laurel, MD *0708 ? abi4wp@r.postjobfree.com ?

Home 240-***-****

Profile

Hard working, self-motivated, and reliable, multi-tasking young

professional with demonstrated experience in the areas of Senior Level

Retail Management and Delivery Driver. Service. Exudes a "can-do"

attitude while producing quality results in high stress, fast paced, and

dynamic work environments. Pays exemplary attention to detail.

Demonstrates a high level of motivation and enthusiasm in all aspects of

work while grasping new methods and skills in a timely manner. Possesses

exceptional leadership abilities. Prioritizes and plans work activities

using time efficiently. Recently relocated to the D.C. metro area and is

seeking full time employment.

Work Experience

Accent Company

Distribute supplies to HVAC TECH FOR customer service.

Input of data into system FOR VERIFICATION of supplies on

hand with techs.

Unloading/ loading ofr truck shipments.

Conduct inventory for proper accurentcy.

Senior Level Zone Manager

. Manage 35 associates in 6 Departments (Hardware; Tools; Millwork;

Lumber; Building Materials; Commercial Sales)

. Ordered inventory according to store cycle count

. Employee scheduling for each Department

. Coordinated presentation for up coming store events

. Oversee customer compliances

. Monitored in coming and out going deliveries

. Secured the opening and closing of the facility

. Auditing of store budget

. Served as support team for Loss Prevention

Delivery Driver

. Loading and unloading of medical supplies

. Transporting of medical records to local hospitals, clinics, and

psychiatric establishments

. Distributed medical supplies within the hospital facility

Machine Operator

. Manufactured polyester coating

. Fork lift operator

Work History

Accent Company

WAREHOUSE ASSOCIATE APRIL 2001- PRESENT

Lowes Home Improvement (Laurel, MD) Senior Level

Retail Manager April 2001 - Sept 2009

New Handover Memorial Hospital (Wilmington, NC) Delivery

Driver/Distribution Clerk Jan 2000 - April 2001

Technical Coating Inc. (Leland, NC)

Machine Operator 1999 - Jan 2000

Education and Other Skills

University of North Carolina at Wilmington

Communication 1993-1996

License Equipment

. Poly Coating Machine

. Fork Lift

. Reach Lift

. Operated Air Brake Vehicle

Proficient in MS Word, Excel,

Outlook, Internet Explorer; Safari

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