Customer Service Management

George Blue **** West Desert Vista Trail; Phoenix, AZ 85083 623-***-****

Objective: To utilize my positive, upbeat attitude, skills and knowledge in a position with your

company.

Qualifications:

Positive and effective interaction with the public, field technicians, Supervisors, Management personnel

and the public. I have Excellent verbal and written communication skills. Highly developed

computer programs skills and time management abilities, am capable of effectively fulfilling multiple

responsibilities in the field. Team player working well with others and individually.

Employment History:

1/15/2006- to 8/25/2010 Project Coordinator II

Responsibilities included calling and setting up appointments with

contractors and Cox Business customers. Working directly with the Public

Utilities and telling them of our plans and make sure that we received their

designs of their plant, so that we did not damage it while working.

Crewmember IV Sweep Tech

8/2/2006-1/15/2006

Responsibilities included make sure that the crew members built the plant per

design. I was responsible for making customer contact and letting them now

that we were working in the area, I would let the customer know once we

completed the work. I was also responsible for making sure that all paper

work was turned in and documented for Management

Construction Coordinator

7/2/2000 – 8/2/2002

Responsibilities included keeping up with the progress of jobs and making

sure that they were completed on time. I was also in charge of making sure

that the proper information was relayed to the management. I had a budget

that the jobs were required to be completed under and I made sure that this

was achieved on all jobs.

3/1/1994-7/2/2000 Net Ops Tech

Duties included calling customers and making visits to their homes insuring

that they were satisfied with our service. Other duties were to train and help

new employees on their position.

7/1/1987-3/1/1994 Cable installer

Duties included making customer contact and installing cable/phone in

Customer requested rooms.

Area of Expertise include

Project planning and management, delegation, blueprint interpretation,

customer service, inspection and repairs, pulling wiring and conduit

placement.

Contact this candidate