Customer Service Administrative Assistant

LaToya Kusek

**** *. ** ***.***

Lancaster, CA 93534

661-***-****

Citizenship: US

Career Profile

Administrative Assistant with strong interpersonal skills with a keen ability

to multitask a variety of challenges and responsibilities.

Skills and Proficiencies

• MS Word

• Written Communication

• Customer Service

• Telephone Reception

• Payroll Processing

• File and record keeping

• Process Various Information

• Information retrieval

• Documenting/Recording

• Customer Service

• Type 63 WPM

Duties

• Compose and distribute inter-departmental memorandums (e-mail, documentary and

voice) ensuring timely delivery and receipt of important information while at the time

maintaining confidentiality.

• Responsible for updating staff member’s personal information for management.

• Handles calls and promptly forwards them to appropriate staff members.

• Organize sort and establish mail distribution for all employees.

• Counseling members on various programs and procedures

• Update staff directory

• Restock and reorder office materials

• Operate office machines such as scanners, fax, and photocopiers

• Reaching beneficial conclusions from research

• Strong attention to detail

• Prioritizing tasks

Employment History

1. Administrative assistant

Beale Air Force Base Yuba City, CA 2005-2006

2. Customer Service Representative

Starwood Hotels and Resorts Lancaster, CA 935**-****-****

3. Administrative assistant

March Air Reserve Base Moreno Valley, CA 92518 2006-present

Education

Early Childhood Development, in progress Cerro Coso Community College Ridgecrest, CA

15Units completed

Personnel Apprentice Course, Human Resources Management 15 Units completed

2005Air Force Technical training school, Keesler Air Force Base, MS

Administrative Medical Assistant Receptionist Course- Aug 2009

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