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Customer Service High School

Location:
El Paso, TX, 79908
Posted:
October 18, 2010

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Resume:

Prentice Allan Jackson

***** *** **** **

El Paso, Texas 79908

United States E-mail: ***************@*****.***

Home: (915) - 307-6559

Work Experience K&K Food Services (11/16/2006 - 07/13/09) - Mess Attendant

Huntsville, Alabama United States

Supervisor: Clarence Davis - 256-***-****; Contact: Yes

Salary: $14.56 per hour

Hours per week: 25

Duties: Performs a variety of routine manual tasks in a

kitchen or dining area following established procedures. Sets

up glasses, silverware, dishes, trays, napkins, condiments,

and cold menu items such as salads, desserts, bread, and cold

beverages on a serving line or tables. Removes dishes and

trays from tables after meals. Washes tables and counters.

Prepares food by sorting, washing, peeling, and cutting fresh

fruit and vegetables. Operates, break downs, and cleans all

equipment assigned to the area for food preparation. Clean

kitchen equipment such as worktables, sinks and

refrigerators. Separates food waste and trash from dishes,

glasses, and silverware. Loads and operate dishwashers.

Stores cleaned dishes, glasses and silverware. Vacuums and

shampoos carpets; sweeps and mops kitchen floors. Cleans

windows and washes walls. Cleans and sanitizes trash cans;

disposes of trash.

Cinram Inc. (02/05/2006 - 09/07/2006) - Warehouse worker

Huntsville, Alabama United States

Supervisor: John Woodard - N/A; Contact: Yes

03/07/03-11/15 /05 40 hours Per Week Warehouse Worker $9.74

Hour. Supervisor: Terry Kirk, Aafes Germany, Warehouse

Supervisor accountability of the merchandise. Supervise the

Layaway Department. Supervised the receiving of Merchandise

and Forklift operations. Performs various duties concerned

with the requisitioning, receipt, and control of supply

items. Processes, reviews and edits supply requisitions for

completeness, accuracy, and compliance with regulations.

Revises quantities ordered based on number of items on hand,

and reviews records for possible substitutions of items;

recommends local purchase when appropriate. Processes receipt

transactions for material being received by contract local

purchase, and other means. Compares packing lists, receiving

documents, bills of lading, inspection reports, and other

documents with contracts, purchase orders, or requisitions to

verify accuracy of stock identification, quantity, costs, and

other pertinent data. Prepares material receipt documents for

those shipments having no major discrepancies and

investigates receiving documents involving discrepancies.

Prepares inventory adjustments for discrepancies disclosed by

physical inventories, refusals and other location or

condition code changes

Salary: $8.60 per hour

Hours per week: 40

Duties: Prepare, review & edit requisitions for completeness,

accuracy & compliance with regulations. Revise quantities

ordered based on number of items on hand, & reviews records

for possible substitution of items; recommends local

purchase. Contact for assistance in obtaining items not in

stock. Research stock, part or manufacturers number for hard

to locate items. Compare packing lists, receipt documents,

bills of lading, inspection reports, & other documents with

purchase orders or requisitions to verify accuracy of stock

identification, quantity, cost & other pertinent data.

Prepare material receipt documentation for those shipments

having no major discrepancies. Investigate receipt documents

involving discrepancies. Assist in physical inventory of

repair parts. Compute reorder points & notes any special

circumstances. Collect data for the preparation of Report of

Survey. Maintain & prepare records, reports & files relative

to work being performed.

Sci Systems Inc (06/11/1999 - 12/07/2002) - Shipping Clerk

Huntsville, Alabama United States

Supervisor: Mike Hasty - N/A; Contact: Yes

Salary: $9.10 per hour

Hours per week: 40

Duties: Shipped for the Government for Plant 13, Compares

packing lists, receiving documents, bills of lading,

inspection reports, and other documents with contracts,

purchase orders, or requisitions to verify accuracy of stock

identification, quantity, costs, and other pertinent data.

Prepares material receipt documents for those shipments

having no major discrepancies and investigates receiving

documents involving discrepancies. Prepares inventory

adjustments for discrepancies disclosed by physical

inventories, refusals and other location or condition code

changes. Prepare material receipt documentation for those

shipments having no major discrepancies. Investigate receipt

documents involving discrepancies. Used Fed Ex/Ups label

machines for shipping purposes, cut shippers for out-going

product. Load trucks with pallet jacks and forklifts.

Department Of Logistics (05/01/1994 - 04/01/1999) - Material

Handler

Fort Bragg, North Carolina United States

Supervisor: Joseph Kiethley - N/A; Contact: Yes

Pay Grade: WG - N/A - 5

Salary: $9.58 per hour

Hours per week: 40

Duties: Duties: Assisted senior warehouse personnel in

conducting inventory of warehouse supplies. Applies

assistance in determining reasons for overages, shortages or

misplaced items. Inspects the physical condition of issued

and returned materials. Palletized and warehoused equipment

in predestinated locations. Organized and maintained accurate

files. Handled customer inquiries and orders. Applies a

practical knowledge of the characteristics, properties, use

of equipment, logistics concepts, data collection analysis,

maintenance/supply management principles and has knowledge to

supported unit personnel. Incumbent is required to maintain

worldwide cognizance of significant supply/maintenance

actions having an impact on the readiness of supported

systems. Responsible for the procurement, storage,

controlling, management and issuance of the assigned

administrative supplies, equipment, contingency stocks and

other materials. tracks, reports the work efforts of a myriad

of resources, working to improve existing products and

programs, developing new products and programs in support of

integrated materiel management concepts. Develops and

coordinates logistic plans, studies, and actions required to

support the theater and command-wide logistic missions and

programs, by applying a broad technical knowledge of a

variety of Army logistic functions such as supply,

maintenance, transportation, procurement, and other logistic

services.

Defense Commissary Agency (07/07/1992 - 10/01/1994) - Store

worker/Supervisor

Wuerzburg, Armed Forces Overseas Germany

Supervisor: Eddie Williams - N/A; Contact: Yes

Pay Grade: WG - N/A - 5

Salary: $10.10 per hour

Hours per week: 40

Duties: Duties: Supervised and trained departmental staff.

Coordinated and produced employee schedules. Implemented a

system of tracking orders and invoices to control production

flow. Ordered, received and shipped goods for secondary

stores. Provided quality assurance for consumer products.

Handled customer inquiries and complaints regarding

merchandise. Receive supplies, equipment, and perishable,

semi-perishable, and non-perishable resale items in the

receiving area of the commissary. Use a pallet jack or other

similar device to remove items from the truck or van; verify

shipments by checking shipping documents, reporting

discrepancies and damage. Place clearly identified stock in

appropriate temporary or permanent storage locations.

Replenish depleted stock with incoming items or by obtaining

stock from storage area and transporting to shelving or

display area. Affix selling price labels generated by

computers in a neat and orderly manner, rotating on basis of

age and freshness of storage assistance in determining

reasons for overages, shortages or misplaced items. Inspects

the physical condition of issued and returned materials.

Palletized and warehoused equipment in predestinated

locations. Organized and maintained accurate files. Handled

customer inquiries and orders. Applies a practical knowledge

of the characteristics, properties, use of equipment,

logistics concepts, data collection analysis,

maintenance/supply management principles and has knowledge to

supported unit personnel. Incumbent is required to maintain

worldwide cognizance of significant supply/maintenance

actions having an impact on the readiness of supported

systems. Responsible for the procurement, storage,

controlling, management and issuance of the assigned

administrative supplies, equipment, contingency stocks and

other materials. tracks, reports the work efforts of a myriad

of resources, working to improve existing products and

programs, developing new products and programs in support of

integrated materiel management concepts. Develops and

coordinates logistic plans, studies, and actions required to

support the theater and command-wide logistic missions and

programs, by applying a broad technical knowledge of a

variety of Army logistic functions such as supply,

maintenance, transportation, procurement, and other logistic

services.

College University of Phoenix Santa Teresa New Mexico

(Dec. 3, 2009-still attending

Education High School

Biloxi High School (09/06/1977 - 06/05/1980)

Biloxi, Mississippi

United States

Degree: High School Diploma

Computer Technical Repair-Rayford Computer Services

(03/03/1995-03/14/1995) Fayetteville, North Carolina Desk

Top/Computer Operation Course

N/A

Additional Certification - Emergency Response Services,Inc. (10/06/2000)

Information

8-hour-Hazardous Materials Emergency Response Training

Certification - Haz Mat/Hazwoper Industrial Response Tech

Training (11/13/1999)

24-hours

This completed into compliance with OSHA (29 CFR 1910.120)and

applicable NFPA (471-473),DOT (49 CFR),EPA (40 CFR) and SERC

mandates and practices for Hazardous Materials Technician

Level Operations.

Received Certificate of Training for completion of Hazardous

Communication -092S/149S on 3 July 2003. Awarded The Art of

Customer Service 133R on 3 July 03. Awarded Sales Associate

Certification on 3 July 03.

Received a Letter of Appreciation form the Direction of

Reserve Component Support. Received a second Letter Of

Appreciation from the Directorate of Reserve Component

Support.

Awarded Forklift License 03/01/1994



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