Customer Service Manager

Kristin Nicole Shrimplin

*** ***** **** ***** . ****, TX 78610 . 512-***-**** . **********@*****.***

Summary of Qualifications

- Previous experience

- Great customer service

- Excellent interpersonal skills

- Well-Developed organizational skills

Employment History

7/07 to Texas State Senate Printing & Publications, Austin, TX

current Legislative Professional - Graphic Designer

- Log in jobs and record all necessary items to complete job ticket

- Design Senators newsletters, business cards, letterhead,

brochures, envelopes, etc.

- Filing, copy, fax, scan, answering phones, etc.

8/08 to KS Events (self employed) www.kristinsevents.blogspot.com

current Wedding & Event Coordinator

- Full to Day of Wedding & Event Coordination

10/09 to Signature Bridal Salon www.signaturebridalsalon.com

current Event Coordinator

- Full to Day of Wedding & Event Coordination

9/07 to Word of Mouth Catering

11/09 Server

- Set up party

- Serve guests throughout party

- Clean up party

3/06 to General Printing, Inc., Austin, TX

7/07 Office Manager/Designer

- Manage front office procedures

- Complete all job tickets, typesetting, and plate making procedures

- Design incoming jobs including: business cards, letterhead,

brochures, flyers, logos, etc.

- Prepare all incoming jobs to be printed on an offset press

7/04 to Velocity Credit Union, Austin, TX

3/06 Teller/Customer Service

- Complete all member transactions

- Solve member account problems

- Sell company products to eligible members

- Complete all daily set up and balancing procedures

(continued on page 2)

4/04 to Harris & Harris Law Firm, Austin, TX

6/04 Mail Room/Contract Position

- Mail room procedures including: faxing, copying, mail runs, posting

mail

- File and find any needed documents in file rooms

2/01 to Chili's Bar & Grill, Austin, TX

4/04 Waitress/Hostess/To-Go

- Greet and Seat incoming customers

- Provide customers with beverages, appetizers, and meals

- Took all To-Go call in orders and made all completed all orders

Education

Austin Community College, Austin, TX 2002-2006

Associates Degree Printing & Desktop Publishing

- Completed Associates Degree in the Fall of 2006

- Member of Phi Theta Kappa Honor Society

- Worked full time throughout college

Dripping Springs High School, Dripping Springs, TX 1999-2002

Contact this candidate