Customer Service Truck Driver

Christopher Johnson

**** *. *** ** (Apt. ***) . Upland, CA 91786 . Home 909-***-**** .

Cell 909-***-****

email address: abi4f7@r.postjobfree.com

Summary of Qualifications

Hard working, detail oriented able to Excellent presentation/communication

multi-task effectively skills.

Extensive customer service background Able to learn and apply quickly and

effectively.

Type 40WPM/Data Entry Ability to prepare, edit, and finalize

documents

Highly proficient in Microsoft Office Word, Excel, Powerpoint, and Internet Explorer.

Professional Experience

County of San Bernardino Workforce Development Program, Hesperia CA 08/2009

- 05/2010

Human Resource Tech

< Manage the initial Workforce Investment Act (WIA) sponsored programs

process by obtaining proper documentation and other information from

customers, explaining the process and initiate assessment testing and

reviewing the paperwork for accuracy and determine cursory qualification

to service.

< Provide excellent customers service when communicating various

information which includes hours of operation, employee contact

information and general services offered: job referrals, job posting and

advertising and services provided.

< Create and prepare promotional materials such as program flyers, office

closure and general announcements by using word and powerpoint.

< Analyze and resolve customer concerns/complaints to ensure that customer

satisfaction is kept primary.

Inland Empire Utilities Agency 11/2008 -

05/2009

Sewer Maintenance

< Operated heavy equipment to perform activities such as backfilling

excavations, vibrating or breaking rock or concrete.

< Measured excavation sites, using plumbers' snakes, tapelines, or lengths

of cutting heads within irrigation lines, and mark areas for digging.

< Identified location of impacts by using special designed equipment, and

was accountable for marking where digging was to occur. As a result we

were able to reach damaged tanks or pipes.

< Inspected and repaired sewer lines, or related structures such as

manholes, culverts, and catch basins.

Pasadena Parking Enforcement, Pasadena CA

Supervisor 11/2000 - 11/2008

< Responsible for training new or temporary staff.

< Partner with dispatching personnel by maintaining open communication.

< Ensure public compliance with existing parking ordinance by patrolling

assigned area.

< Responsible for providing the proper warnings and citations for illegally

parked vehicles as well as marking tires of parked vehicles.

< Accountable for tracking times of incidents.

< Responded to and made radio dispatch calls regarding parking violations

and complaints.

< Identified vehicles in violation of parking codes, checking with

dispatchers when necessary to confirm identities or to determine whether

vehicles need to be "booted" or towed.

MILITARY EXPERIENCE

United States Army/California National Guard 12/2008 -

Present

756th Det Van Nuys Armory, CA

Squad Leader - 88M Truck Driver

< Provide supervision and technical guidance for subordinate personnel

involved in military motor pool activities.

< Train, orient and evaluate newly hired and existing personnel.

< Responsible for scheduling and selecting the modes of transportation for

personnel and equipment.

< Advise military and Department of Defense civilians of their itinerary--

involving passenger travel--and prepare necessary documentation.

< Request, coordinate, and monitor movement schedules and programs; ensure

transport capability is appropriate, cost effective, and meets mission

requirements.

< Analyze, Research, interpret, prepare, and coordinate actions pertaining

to travel entitlement.

United States Marine Corp 10/1995 - 10/1999

Mechanic

< Supervise military personnel engaged in performing maintenance operations

on wheeled vehicles and associated items, as well as heavy-wheeled

vehicles.

< Maintain, diagnose and repair light and heavy tactical vehicles and

select armored vehicles.

< Repair or replace chassis and power train components including, frame

cross members, clutches assemblies, brake systems and steering systems,

suspensions systems, and hydraulic systems.

< Perform electrical systems maintenance including wiring harness,

starting, and charging systems.

Education

Blair High School, Pasadena CA

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